"Mukesh" @amazon manager just hung up on me on text chat when I told him that I wanted to close my account, after he refused to get me email confirmation of escalation of complaint on display of personal information.

A thread on @amazon and copyright theft: It could be that I promised him that I would mail screen-shots of his refusal to Andy Jassy, CEO of Amazon.
@CEOemail is excellent for those kind of details.

Instead here is in my opinion a more public issue: