Share this page!

Enter URL or ID to Unroll

You can paste full URL like: https://x.com/threadreaderapp/status/1644127596119195649
or just the ID like: 1644127596119195649

How to get URL link on X (Twitter) App

  1. On the Twitter thread, click on or icon on the bottom
  2. Click again on or Share Via icon
  3. Click on Copy Link to Tweet
  4. Paste it above and click "Unroll Thread"!
  5. More info at Twitter Help
emm Profile picture
emm
@mpt86
Words.
Feb 20, 2021 • 13 tweets • 4 min read
@OptimumHelp @optimum @AlticeUSA
You asked me to DM you with account details so you could investigate, which I did, & for 2 days you have refused to respond to me. I have asked you repeatedly to reply, but receive no response. You refuse to provide customer service. On your website,on the same page,you claim I owe either $113.24, or $136.19, or $164.16. I don't owe you any of that, I paid my bill in full on 2/3/21, but even if I did owe you, WHICH I DO NOT, how would I know which amount is correct? The obfuscation seems purposely confusing.
Feb 15, 2021 • 46 tweets • 10 min read
@OptimumHelp @optimum @AlticeUSA I am contacting you to try one last time to resolve an account problem I have tried to resolve many times. Each time I contact optimum I am told the problem is fixed, but it persists. I have been advised by @NewYorkStateAG to submit a complaint.. for mediation to their Bureau of Consumer Frauds & Protection (the @NewYorkBBB has also advised that I should submit a complaint), but I will try in good faith one more time to allow you to fix your mistakes without involving the authorities.