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May 18 • 18 tweets • 3 min read
When execs say “just whip up the PRD by tomorrow,” most junior PMs say yes... and immediately set themselves up to fail.
I did this for years until a principal PM taught me how to bridge the gap between speed and quality.
Here’s the 4-part framework I wish I had on day one:
1/ when your exec says "we need that prd by tomorrow, it shouldn't take more than a few hours" but you know it needs days of work, you're experiencing the classic product estimation gap.
May 17 • 11 tweets • 2 min read
My first year as a PM, I burned bridges by saying 'no' wrong:
- Lost eng team trust
- Damaged stakeholder relationships
- Got labeled as 'not a team player'
Until I discovered this counterintuitive approach to saying no (that actually builds stronger relationships)
đź§µ
1/ The conventional wisdom is broken:
- "Just say no firmly"
- "Stand your ground"
- "Protect the roadmap"
These create adversaries, not allies.
The hard truth: Your 'no' is probably making you look weak, not strong.
May 17 • 11 tweets • 2 min read
"Documentation is killing me"
That was me 3 years ago, overwhelmed by 5 unfinished PRDs.
My ADHD brain struggled with the usual "sit down and write" method every PM book suggests.
Here's what finally worked after many failures:
1/ The Voice Note Method
Stop trying to write perfect prose immediately. Instead:
• Walk around and talk through your thoughts
• Record voice notes explaining the problem/solution
• Use Otter or Rev or many other similar apps to transcribe
• Clean up the transcription
Your brain works better in motion. Use it.
May 16 • 19 tweets • 4 min read
i spent years as a pm building features nobody used until i learned the one skill elite product managers never skip: reframing the problem.
i’ll teach you in 5 minutes what took me years (and countless wasted sprints) to learn:
product management reality:
stakeholders hand you their framing. engineers want your framing. users have their own framing.
everyone assumes their frame is right & yours is wrong.
May 15 • 17 tweets • 4 min read
Your PRD process shouldn’t take days.
An engineer-turned-PM taught me a 30-minute workshop that changed everything.
Most PMs build PRDs backward. This method flips the script and gets instant stakeholder buy-in.
I'll break it down in 3 minutes. đź§ 1/ First, understand why traditional PRD processes fail:
Product leaders: Your teams need psychological safety to adopt rapid documentation.
May 15 • 14 tweets • 3 min read
If you say "no" to stakeholder requests, they will get angry.
If you say "yes" to everything, your roadmap falls apart.
In my first 2 years as a PM, every "no" felt like making enemies.
Until a mentor showed me something that changed everything:
First, let's acknowledge reality:
Junior PMs often resort to these harmful patterns:
- Generic "not now" responses
- Over-apologetic language
- Vague prioritization excuses
- Promises they can't keep
The cost? Lost trust and credibility.
May 14 • 20 tweets • 3 min read
Support teams think product ignores customers.
Product teams think support escalates everything.
Both are wrong.
After years of mediating this conflict, I’ve learned the real problem isn’t tools or processes.
Here’s how to fix it forever: 🔄🧵
I spent years as the buffer between our support and product teams.
Every prioritization meeting felt like UN peacekeeping.
Support: "Customers are SCREAMING about this bug!"
Product: "We can't build features if we chase every support ticket."
Both were right. Both were wrong.
May 14 • 16 tweets • 3 min read
your ceo gave you $0 for user research this quarter. your roadmap needs validation. & your competitors keep shipping.
smart teams run secret research engines that cost nothing & deliver better insights than $50k research tools.
here's the exact blueprint 🔬
1/ First, let's address the elephant:
Most "scrappy research" advice is dangerously oversimplified.
You need systematic methods, not just random conversations.
*Even with zero budget, you can conduct scientifically sound research.*
May 14 • 9 tweets • 2 min read
Spent 5+ years writing PRDs as a PM. Here's what nobody tells you:
If you write a login flow PRD from scratch, you're wasting your time.
If you create search requirements from zero, you're burning hours needlessly.
Here's why smart PMs never start basic PRDs from scratch ↓
1/ If you look at 100 login flows:
- 90% have the same core requirements
- 95% track the same key metrics
- 85% face identical edge cases
Yet most PMs spend weeks writing these from zero. This makes no sense.
May 13 • 9 tweets • 2 min read
Customer interviews are what made me stand out as a PM.
But it took me 18 months to perfect this.
In 1 minute, I'll teach you what took me 18 months:
1. Stop asking about solutions
Instead ask: "What were you trying to accomplish?"
May 13 • 9 tweets • 2 min read
The biggest myth burning out Product Managers? The "knowledge gap."
Too many PMs think they need to master every framework to succeed. I fell into that trap—until I saw what actually separates great PMs from the rest.
Here’s what 5+ years in the trenches taught me:
1/ The Framework Fallacy
Most PMs think: "If I just learn one more framework, I'll finally feel confident"
Reality: Senior PMs spend 80% of their time using just 2-3 simple techniques:
- Deep problem exploration
- Clear communication
- Iterative validation
May 12 • 18 tweets • 5 min read
Your stakeholders aren’t crazy.
After 7 years in product management, I realized: every “difficult” stakeholder behavior has a hidden logic.
Once you understand it, alignment gets 10x easier.
I’ll teach you in 2 minutes what took me years to figure out: 🧠👇 1/ Sales: The Future-Focused Hunters
What they see:
• Revenue targets looming
• Competitors taking deals
• Prospects making demands
• Commission at risk
What they feel:
• Urgency to close deals
• Fear of losing opportunities
• Frustration with product gaps
• Personal financial pressure
This is why they:
• Push for custom features
• Make promises to customers
• Escalate to leadership
• Sound desperate sometimes
May 12 • 11 tweets • 2 min read
Stop doing these 'best practices' as a Product Manager:
- Backlog grooming
- Writing JIRA tickets
- Leading stand-ups
- Playing scrum master
A thread on what to do instead (from someone who learned the hard way) đź§µ
1/ Stop running the daily standup
"But who'll run it if I don't?"
Startup: Your tech lead/senior eng
BigCo: Team lead/EM
Why? Every minute you spend running process is a minute not spent on:
Eager to make an impact. Ready to use your PM skills
But then reality slaps you:
🚨 Engineers already own the roadmap
🚨 They have years of context you don’t
🚨 And they don’t seem to need you
How do you earn trust & find your voice? ↓
I made this mistake repeatedly in my first years as a PM.
Joining teams with established dynamics, I'd immediately try to "add value" by:
- Questioning their roadmap
- Pushing for more discovery
- Inserting PM frameworks
The result? Quiet resistance and damaged relationships.
May 11 • 9 tweets • 2 min read
I've reviewed 50+ product management books
Most are consultant fluff that'll get you eaten alive in the real world
These 5 changed everything for my transition from technical to product:
đź§µ
1/ User Story Mapping (Jeff Patton)
Forget endless Jira tickets and "as a user" templates
This book taught me how to map complex technical systems to actual user behavior
Best part: The "Using Discovery for Validated Learning" chapter kills unnecessary features before they waste engineering time
May 11 • 24 tweets • 4 min read
Most PMs think "managing up" means clearer updates and better alignment.
Wrong.
You’re treating your manager like a stakeholder instead of your highest-leverage product bet.
Flip this mindset, and everything changes.
Let me show you how in 2 minutes.
The core issue isn't about "handling" your manager.
It's about creating *mutual leverage*:
• Your manager gets more done because of you
• You get more done because of your manager
Most PMs focus only on the second part. That's why they struggle.
May 10 • 14 tweets • 3 min read
your product breaks at 2pm on a tuesday. slack erupts. your phone lights up. & somewhere in the building, your ceo opens their laptop.
the next 30 minutes will define your reputation for the next 2 years.
here's the crisis protocol that senior pms never share 🛡️ 1/ Your first instinct is to jump into solution mode.
Don't.
Take 15 minutes to set up your crisis command center:
- Create a dedicated Slack channel
- Start an incident doc
- Set up a war room calendar invite
- Establish update cadence
May 10 • 15 tweets • 3 min read
If you're a new PM preparing for your first roadmap presentation, then you're probably making the same mistake that made me cry in my car afterward.
My director said: 'This isn't what we expected from you.'
Here's what I wish someone had told me ↙️ 1/ The hard truth: Executives don't care about your roadmap.
They care about business outcomes, market position, and risk mitigation.
Your job isn't to present a timeline – it's to tell a compelling story about where the business is going.
May 10 • 21 tweets • 4 min read
if you get a 30-minute skip-level with your vp, then you have one shot to change everything.
most pms waste it on project updates.
but there's a better way that gets you invited back every month 🎯 1/ Skip-levels reveal how your manager's manager *actually* thinks about product strategy.
But only if you structure the conversation correctly.
After observing hundreds of these meetings, here's what separates great ones from forgettable ones:
May 10 • 16 tweets • 3 min read
"We need to fix technical debt"
If you say this in executive meetings, you've already lost.
I learned this the hard way after 7 years as a Technical PM.
My background was actually making these conversations worse.
Here's the exact playbook that changed everything: 1/ Stop talking about technical debt.
"Debt" implies past mistakes. It triggers defensive responses.
Instead, frame it as "infrastructure investment" or "technical leverage opportunities."
*This isn't semantics - it fundamentally changes the conversation from blame to opportunity.*
May 9 • 13 tweets • 3 min read
If you inherit a product with massive tech debt, then your first 30 days will define if your engineers stay or quit.
I've watched 5 engineering teams implode because their PMs made the same mistakes.
For 4 years, I had to fix a few such disasters.
Here's what actually works:
1/ First, breathe. If you're feeling overwhelmed, that's normal.
Technical debt isn't just a technical problem.
It's a trust problem.
It's a morale problem.
It's a business problem.