(A thread 👇)
Empathy isn't just something that you practice in your personal life.
The idea of putting yourself in someone else's shoes and looking at a situation from their perspective can be applied to all areas of life - personal & professional.
Jul 13, 2021 • 10 tweets • 3 min read
Reading about #ZomatoIPO surprised me by how perfectly Zomato fits in the Amazon Flywheel that Jeff Bezos infamously drew on a napkin in 2001.
A thread🧵👇 (1/10)
Sometimes referred to as the "Virtuous Cycle," this diagram explains that success starts with customer experience.
A good customer experience will attract more customers.
More customers will bring more 3rd party sellers. More sellers give more offerings to customers. (2/10)
Sometimes referred to as the "Virtuous Cycle," this diagram explains that success starts with customer experience.