Entrepreneur. Inventor. Product person. Building @useondevice as the counterbalance to AI hegemony | #AIForAll | DM me for access to Toast ✨
Aug 21 • 9 tweets • 2 min read
I've been thinking about this a lot. What if the best thing a consumer-first company could do is to just focus on that? The whole DNA of a company is different when you're building for a person versus for a procurement department. The incentives just don't align.
It's a question of culture. Consumer products are built on speed, scale, and delight. Enterprise is built on stability, security, and sales contracts.
Trying to house both under one roof can create a war for resources and identity. (Read: "The Innovator's Dilemma")
May 24, 2023 • 21 tweets • 4 min read
Where are the next billion users? Not in India. A thread 🧵
There are about 200 million consumers in India. Rest don’t have enough discretionary spending power or aspire to participate in consumption.
Kishore Biyani (founder of Future Group), who in so many ways kickstarted the organised retail trend in India famously coined the concept of diving up India’s consumers into three buckets.