Shawn Burke Profile picture
I play with stuff. I break stuff. I fix stuff. Mixed with leadership, software evangelism, information technology and an old fashion taste for hacking.
Jan 9, 2022 7 tweets 2 min read
The #warranty is a fascinating piece of brand backing and marketing. Take #Dyson Cinetic Big Ball™ upright vacuum 5 yr warranty. Claiming "The only vacuum cleaner with strong suction and no filters to wash or replace". Only problem? Has filters. Thus will need to be replaced. This isn't some absurd claim. This is just how filters work. Their job is to catch particles/dirt/etc as air enters a motor/engine/system. They work. Thus dust collects. Thus filters get dirty. Thus filters must be replaced.
Feb 13, 2021 10 tweets 7 min read
After something like 25 years I'm trying to switch away from @Verizon to @TMobile. Not going well. Order# 7108453467 from 02/05/2021 at 03:39 AM PDT has disappeared. I live by my phone. Just want a good partner. Feel like phone companies are the new "car salesman". @Verizon @TMobile For instance, is it weird that I feel like if I call up the sales person, or chat with them, or just use the website myself, I have this crazy idea I should get the same pricing? My experience. Each person gives me a different quote. Always gaming the price it feels like.