You know when you feel empowered and helpless at the same time? When a customer tells you that they tried to get an ambulance for 25 min before they got to @StanPlusTech, and got help from us in 12 min flat. That. Imagine living those 37 min of your loved one unconscious. The patient is 29 year old healthy lady. Has a seizure. Unconscious. Husband tries calling hospitals, 108, local operators. Zilch. No response. I get a call on my personal number from someone mutually known. Ever picked up a call from an anxious relative? 2/n

A customer found my number, reached out and requested an ambulance for dialysis. He checked if he can pay after few days. Sure, I said. Today I messaged reminding him of payment. His wife called me. The patient passed away 2 days ago. She checked if she can pay in few days #Tears The wife took the husband to a hospital (same one where the dialysis was going on), but the hospital refused to admit till some money is paid. Because of lockdown, the cash position of the patient was precarious so they couldn't deposit the amount. 2/4