1/ 4 Months ago my fiance and I went into @JohnLewis to start our gift list. From the beginning we've had shoddy, outdated service that has ruined what should be great customer service. Sit back kids, and learn how the @JohnLewis gift list deserves to be consigned to the bin.
2/ It all started in store. We went into the shop and up to the gift list service desk. We were looking forward to going around the store and picking out all the wonderful things we’d want post-wedding. We were handed something that looked like an early blackberry.