Jennifer Spicer, MD, MPH Profile picture
ID MD @EmoryMedicine. Curriculum development, instructional methods, #MedEd research, #SoMe Ed, visual design. @MedEdTwagTeam @JenniferSpicer4@med-mastodon.com

Sep 29, 2020, 19 tweets

1/ Supervisor's 💭
Why isn’t the heparin drip ordered yet? I’ll just order it...

Trainee's 💭
Why am I even here? My supervisor repeats everything I do. Do they even trust me?

How can we balance supervision w/ autonomy?

This week’s #MedEdTwagTeam topic: Trust & Empower
#MedEd

2/ This week’s discussion is our final @MedEdTwagTeam thread on foundational #ClinicalTeaching skills.

We discuss entrustment & empowerment, which are key to promoting *appropriate* autonomy.

If you missed @GStetsonMD’s thread last week, check it out:

3/ So what are entrustment & empowerment, and why do they matter in #MedEd?

The article below in @AcadMedJournal provides a helpful definition of entrustment:
journals.lww.com/academicmedici…

When supervisors entrust trainees,
it empowers trainees.

It provides them with autonomy.

4/ And *appropriate* autonomy leads to meaningful work.

Empowerment motivates individuals, as outlined in this @HarvardBiz article.
hbr.org/2018/03/when-e…

But the key is identifying the *appropriate* level of autonomy.
That’s what we will discuss today.

5/ You may remember this image from @GStetsonMD last week based on Vygotsky’s zones of proximal development.

The key to entrustment & empowerment is:
✅identifying what our learners can do (allowing entrustment)
✅giving them with autonomy for those tasks (providing empowerment)

6/ Balancing supervision & oversight w/ learner autonomy & empowerment is complex.

Trust or “entrustment” is essential, which is influenced by 5 factors:
1⃣Supervisor
2⃣Trainee
3⃣Trainee-supervisor relationship
4⃣Task/activity
5⃣Context

7/ Before getting going further, I want to emphasize that the “supervisor” can be anyone in a supervisory role:

Intern ➡️ medical student
Resident ➡️ intern
Fellow ➡️ resident
Attending ➡️ team

So let’s discuss some concrete things that all of us can do to entrust & empower.

8/ First, as a supervisor, we need to recognize that many factors influence our ability to trust.

*⃣Clinical experience
*⃣Experience with supervising others
*⃣Familiarity with clinical context/setting

9/ Supervisor experience, in particular, influences trust and supervision based on this qualitative study in @AcadMedJournal by @lesliesheu
journals.lww.com/academicmedici…

In general, early supervisors provide less autonomy than experienced supervisors.

10/ So as supervisors, what can we do to entrust & empower our learners?

Observe your learners & “diagnose” where their current abilities lie within this framework.

11/ Here are some ways that we as supervisors can assess our learners including:

*⃣Direct patient care activities (e.g. taking a history
*⃣Proxies to patient care (e.g. listening to them present the history)

These assessments provide complementary information.

12/ And residents, remember that you are supervisors too!
All of these same rules apply.

This article in @AcadMedJournal by @lesliesheu specifically highlights how trust develops between residents & interns:
journals.lww.com/academicmedici…

TL;DR:
It’s similar

13/ Developing a strong relationship with learners helps.

And many of our prior #MedEdTwagTeam #TuesdayTweetorials provide tips that help build relationships.

Check out all of them here:
twitter.com/i/events/12908…

14/ But what can trainees do to encourage supervisors to trust them?

A number of things including:
*⃣Be honest/truthful
*⃣Be reliable/responsible
*⃣Recognize limitations & ask for help
*⃣Be open to feedback

And yes, clinical knowledge helps. But honestly, that’s less important

15/ Now lastly, it’s important to emphasize that the task & the context matter.

Here are some factors that impact entrustment:
✅Task: complexity, urgency, and patient risk
✅Context: resources, staffing, culture, hectic circumstances, time of day

16/ And remember that you want to give your learners the “right” amount of entrustment.

Too little: learners frustrated they aren’t empowered (“Why am I here?”)
Too much: learners frustrated b/c they fail (“I can’t do this”)

Just right: leads to learner satisfaction & meaning

17/ So, in summary, what can we do to entrust & empower out trainees?

We need to:
✅Set clear expectations
✅Observe & evaluate our learners
✅Provide clear feedback

And then consider how these 5 factors influence our entrustment decisions.

18/ This week’s discussion was our final @MedEdTwagTeam thread on the foundational #ClinicalTeaching skills.

Watch out for our future topics:
*⃣Feedback
*⃣Asking questions
*⃣Mini-teaching

Check out the @MedEdTwagTeam to see all of our threads in one place!

Thanks for joining!

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