But the key is identifying the *appropriate* level of autonomy.
That’s what we will discuss today.
5/ You may remember this image from @GStetsonMD last week based on Vygotsky’s zones of proximal development.
The key to entrustment & empowerment is:
✅identifying what our learners can do (allowing entrustment)
✅giving them with autonomy for those tasks (providing empowerment)
Trust or “entrustment” is essential, which is influenced by 5 factors:
1⃣Supervisor
2⃣Trainee
3⃣Trainee-supervisor relationship
4⃣Task/activity
5⃣Context
7/ Before getting going further, I want to emphasize that the “supervisor” can be anyone in a supervisory role:
Intern ➡️ medical student
Resident ➡️ intern
Fellow ➡️ resident
Attending ➡️ team
So let’s discuss some concrete things that all of us can do to entrust & empower.
8/ First, as a supervisor, we need to recognize that many factors influence our ability to trust.
*⃣Clinical experience
*⃣Experience with supervising others
*⃣Familiarity with clinical context/setting
14/ But what can trainees do to encourage supervisors to trust them?
A number of things including:
*⃣Be honest/truthful
*⃣Be reliable/responsible
*⃣Recognize limitations & ask for help
*⃣Be open to feedback
And yes, clinical knowledge helps. But honestly, that’s less important
15/ Now lastly, it’s important to emphasize that the task & the context matter.
Here are some factors that impact entrustment:
✅Task: complexity, urgency, and patient risk
✅Context: resources, staffing, culture, hectic circumstances, time of day
16/ And remember that you want to give your learners the “right” amount of entrustment.
Too little: learners frustrated they aren’t empowered (“Why am I here?”)
Too much: learners frustrated b/c they fail (“I can’t do this”)
Just right: leads to learner satisfaction & meaning
17/ So, in summary, what can we do to entrust & empower out trainees?
We need to:
✅Set clear expectations
✅Observe & evaluate our learners
✅Provide clear feedback
And then consider how these 5 factors influence our entrustment decisions.
1/ Your team just saw a patient with syphilis, and you're ready to teach, but:
Resident #1: on week 2 of their rotation
👉 Has already seen 2 patients w/ syphilis
Resident #2: started today
👉 Hasn't seen a single patient with syphilis
What should you do now?
2/ Unfortunately, learners on our team may miss teaching that occurs during the rotation for multiple reasons.
3/ As @VarunPhadke2 previously pointed out, all learners on the team are usually not present all day, every day for the entire time we are on clinical services.