Umbereen S Nehal, MD, MPH Profile picture
MIT Sloan fellow, coach, fmr Chief Med Officer & Medicaid med dir, Top Voice 4x, data nerd, digital health, MedEd, humanist, Tweets personal, RT🚫endorsement

Dec 10, 2021, 9 tweets

I only became certified as an executive #coach as I experience SUCH bad coaching...I can't even begin to describe all the levels of wrong. But this is one of those times (a lot of my life) when someone harmed (on my dime no less) then I was motivated to create something better

A part of me was like yeah, yeah, yeah..I know this stuff...hurry up and give me the darn certificate. But.... I have to say, I see myself changing in practice sessions: able to not tell/be a consultant but open up space, listen, reflect THEIR words, then get them to go deeper.

I see SO many bad...like harmful bad..coaches out there...who beat you up to try to motivate you while also talking of compassion. *sigh*

I am learning that I care SO much about #safety (which I knew) - it is the trigger when I fail to be a coach and become ED doc/pediatrician

If I hear someone suggesting to themselves something that seems self-suppression, psychologically unsafe, will fare poorly....I insert myself in a way that is opposed to coaching best practices. Gah. But...am learning how not to just ignore either...

Now...I am learning to get them to reflect on how that felt, what those words or decisions mean to them. They do figure it out, actually. People have a LOT of wisdom within them. (The toxic "coaches" make you dependent on them for answers.) It is amazing to observe the growth.

The other scenario that gets me and I have to really work on is if I am coaching the coach of a CEO and then I do not focus on my client but their managing their client. Then I go into very active mode to help them deliver & impress a busy CEO and I am doing opposite to my job.

I need to open up the space for them to consider what they want as a coach in their own right. I'm not coaching their CEO but coaching them to coach. Coaching the coach is such an interesting scenario. It's complex and I need to keep working on that to avoid consultant mode.

I can't have the impact I want if I allow my real or perceived ideas of others' needs or expectations to put me in a consulting mode. Yes, I DO often know the answer, 3x faster than others from SO much education+life experience. That is the hotshot consultant not the coach, tho.

As a #pediatrician I genuinely believe everyone is smart, but some people are fish put into a tree so their talent is not recognized. (or whatever that analogy is) People need to learn to best utilize what they have in themselves and be confident in their own selves, find answers

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