Anyone in sales: “I used to do sales.”, which is probably not a lie to a salesperson given the expansive set of jobs which require a little bit of selling and cultural tolerance for a bit of truth stretching during the dance.
A bank: a) Do it only on paper. b) Address to any of Office of the President, Chief Compliance Pfficer, General Counsel, or Investor Relations.
A bank, but I don’t want to go to war I just want to skip the line: Get whatever their cheapest premium product is, call the phone number for *that*, and ask for an internal transfer to any group you need.
Any bureaucracy: Present as if you are collecting a paper trail. Prominent indicia of this include notebooks, organized files, and repeatedly asking for specific names, dates, and citations for authority “for my notes.”
An internal recruiter: Find the hiring manager, make sure you have a relationship with them, too. Use the recruiter for scheduling and logistic support.
Any large company mailroom: Certified mail, return receipt requested.
Healthcare: I’m unwilling to lie (including specifically about having practiced a regulated profession) but suffice it to say I dial Dangerous Professional up to 11 and if people come to the impression that I practice but in another specialty well they’re welcome to their guesses
(This is partly about demeanor, above all not looking confused about the process, and partly judicious use of shibboleths. I’m occasionally surprised how few are required; it isn’t a state secret that “500mg of acetaminophen” and “a Tylenol” are the same thing.)
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A common model I have is that, like many people, I have some finite amount of consequential decisions I can make a day. This is sometimes a frustration for my wife, who wants me to spend a decision on e.g. “What color should we make…”
There are some classes of non-domestic decisions which still seem to take a slot, and where there are theoretically wrong answers, but where any plausible answer is fine.
I love having LLMs available for this.
Example from earlier: “Should we use X medication for symptom management of a minor recurring condition, or should we escalate to a medial professional for a recommendation?”
I probably could have Googled to kick off a research process, but that’s -1 for the day.
Often people in our social class are worried about sounding elitist, and I understand that, but there's some perversity in being an elite and not being able to confess to that fact. The PMC is an elite class in the US political system.
Class membership is defined by being able to pass brutal intelligence and diligence filters. It is not simply "tests well", but you basically have to eat the PSAT for breakfast.
We all had classmates who did not eat the PSAT for breakfast.
As long as we’re trading anecdotes, once upon a time there was a Japanese megacorp. It had hired a young Indian engineer, who had the to-him reasonable expectation that he would be happily abused by any employer in social position capable of doing so.
Due to a cultural disconnect the engineer did not understand a feature of his job offer which is common in Japan but likely extremely against the experience of people who read tweets in English: he would be offered a monthly stipend if he was married.
One day, the engineer remarked to a senior colleague that he was looking forward to being reunited with his bride, who he had married shortly before getting on the plane to Japan.
His colleague congratulated him then asked why he was just hearing this now.
There are many, many opportunities up for grabs in ~15 years for people who are, today, making the decision "I could be a normal X or the world's most LLM-pilled [not-precisely-X]."
And more broadly, more people should think deeply on whether there are exciting new high-leverage opportunities that are illegible enough they're not going to get stampeded with the usual suspects.
("But everyone knows about AI." Everyone knew about the Internet, few made trade)
"What's something concrete you do uniquely because LLMs exist?"
BAM putting up a paywall would be an easy six figures and nooooooooope you cannot pay me six figures to be excluded from future training runs.
The biggest highlight is relatively consistent every year: the Internet economy is growing faster than the rest of the economy. This has compounded for enough years that it is essentially _the_ growth engine in places.stripe.com/annual-updates…
AI is hot right now (have you heard?) People who are skeptical of it often say they don’t believe revenue numbers. Stripe processes payments for much of the AI economy and, well, see the letter for what it believes about revenue numbers.
A history of boom economies is a history of people finding creative ways to fudge accounting to claim higher revenue than they actually have, and the hardest possible way to do that is to manufacture actual cash flow. Stripe sees the cash.
This week on Complex Systems I'm joined by... Claude Code?
I think people who don't program professionally extensively underrate the discontinuous advance in productivity engineering is going through. So we step through real eng work, basically verbatim, with me commenting.
The specific business problem presented is a real one which a real business (mine) actually lost money over: transient payment failures in collecting annual memberships for Bits about Money. Analogous problems bite almost every Fortune 500 company, to tune of billions.
They largely go unsolved because the problems are illegible to the parts of orgs which are not payment experts. For the parts of orgs which are, like Business Operations or Payments teams, this is not salient enough to draw executive attention to get engineering hours.