1/ Why I liked #CES2020: a tweet list with example highlights. First and foremost, it was the first year I didn’t encounter a single booth babe, even in the fringes of the show. It seems the absurd practice can finally and formally be deemed dead.
2/ The hardest corporate #innovation is lateral: moving beyond your core product/service as industry lines blur (vs. vertical: improving what you already do). This year, corporates were doing that more relevantly than ever. Sony stood out here (electric car, Atom software).
3/ Experiential marketing made a leap. Brands at CES too often focus on features over the benefit, instead of using their spaces, brands, and tech to tell stories via experience. Bosch told a genuinely compelling connected home story using video, actors and dynamic staging.
4/ Smart, portable speakers may actually soon be good, well, speakers. Audiophiles and hosts have "real speakers" and voice interface ones. Those techs are coming together now with audio room bouncing and virtual surround working much better (Sony had a speaker that stood out).
5/ Everyone knows the “first screen” is your mobile device and your TV is, at best, your second screen. This year some TV makers seemed to understand & design for that. Highlight was @SamsungTV Sero, which rotates dynamically based on the content it’s playing (from your phone).
6/ There was significant improvement in companies thinking about their employees (previous years were alarmingly non-human). @Delta's exoskeleton was the highlight. It's about enhancing a person's strength while allowing for their intelligence & dexterity as they do maintenance.
7/ By tweeting my original CES headline, a set of twitter dominoes went off that resurrected @the3six5. So basically this CES now lets us time travel:
8/ (a wish) Now that companies have stopped using booth babes & acknowledged employees are people not resources, I wonder if they’ll figure out we care about sustainability in our tech. That’s my #ces2021 wish as they think about what to prioritize in their innovation pipelines.
• • •
Missing some Tweet in this thread? You can try to
force a refresh
I often get asked what the most common mistakes are for big, mature companies attempting #innovation or business model related #transformation. Here’s a quick thread I’ve learned from helping dozens of companies across many industries. I welcome your additions or edits.
1. Mature organizations often don’t know the real answer to what can and what cannot be changed at their company. A brand’s purpose is a great illuminator for this, not just something to print on the walls.
2. Most corporates are wildly bad at piloting. They don’t know what the right metrics are to judge a pilot, what hypotheses they are testing (any pilot should always be a successful learning effort), or allocate enough resource to adjust it until it reaches Product/Market Fit.
1/ I recently got AirPod Pros. Noise canceling tech has made me think a lot about sound. Most people aren’t qualified to walk around with it; they become bad citizens. No, this isn’t a rant about headphones. It’s a tour of the rabbit hole I've been down re: the future of sound.
2/ Sound impact is both cultural & personal. A microcosm exists on flights: from the varying speaking volumes of airlines by origin country, to individuals who watch devices without headphones (wtf?), to the (seemingly insane) people who leave their phone dings on while texting.
3/ How annoying a sound is depends somewhat on how you're “tuned." Clearly I am hyper-aware of device dings & playing content (I ask Uber drivers to mute radios). Would I be bothered less if Apple went with one of the alternate iPhone dings considered? soundcloud.com/john-brownlee-…