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The graphic below describes the frame for the wellbeing offer for #OurNHSPeople during the #Covid-19 response
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Neil recommends line managers have 'psychologically savvy' conversations with their teams - genuinely listening, having social bonds makes a huge difference.
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💡Proximity - if someone is struggling find alternative role within the team
💡Immediacy - respond quickly
💡Expectancy - the crisis will end
💡Simplicity - reassurance in simple things
@ProfNGreenberg
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💙Be present, genuinely listen
💙 Listen to concerns
💙 Show empathy
💙 Demonstrate an intention to help one another
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Team leaders also need to ask team to be honest with them re behaviours, esp negative ones!
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@WestM61 adds that this approach builds trust
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Everyone is welcome
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