The biggest challenge a company faces is developing its ability to adapt to changing business environments.
Any company, however big or stable, is not immune to a downfall if it fails to adapt quickly
Let’s consider JET AIRWAYS.
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#StockMarket
Their USP: Excellent in-flight service.
They enjoyed the loyalty of the rich class, bollywood celebs, corporates, commoners, etc.
They enjoyed peak market share for more than a decade.
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IndiGo was new and catering to the changing customer demands of price over quality.
They focused on being the best low cost carrier (LCC).
Unlike Jet, they did not focus much service.
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Such an order was unheard of for a new comer and was something to worry about for Jet.
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Instead of adapting to a changing environment, they stuck to their past beliefs.
Jet was more worried about Kingfisher.
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However, over the next 12 years IndiGo grew at great speeds and conquered the throne in aviation industry.
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Finally Jet failed on 19 April 2019.
Does this mean IndiGo is immune to such a failure in the future?
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There have been innumerous examples of failed companies that were once market leaders and looked rock solid.
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Every business has a life-cycle & investors cannot fall in love with a company forever.
(9/9)
@dmuthuk @FI_InvestIndia