theguardian.com/world/2020/may…
It is so much more than the test itself. It is tracking the whole process through from beginning to end.
It always takes a massive cock up before 💡 go off.
Neither they nor do GPS and local authorities know where their own clusters are. There may be 🔥 but they don’t know where.
And contact tracing should be centred here.
Not processing requests for tests speedily. Not sending out a test kit. Making an appointment when no staff to administer a test.
No return address slip with tests.
Resulting the wrong person.
Not sending the result at all.
Getting the address wrong.
Letting the result letters pile up.
Yes. Failing to notify the GP.
All these are known issues and that is why QA and failsafe systems are essentials.
The craft is in the systems, data sets and processes not just the test.