bloomberg.com/opinion/articl…
The terrible management of those facilities was a daily conversation.
1. Nursing homes are as much a service to the extended family who would otherwise have elder care duties as they are to the residents themselves. This introduces a principal-agent problem.
At the same time, there are often confused and cantankerous clients who complain about everything, reducing signal:noise.
Old people are more likely to interface with local news, and through offline formats like newspapers and TV.
Video can make local news go viral, but that's rare.
fox2detroit.com/news/online-vi…
Eg. Higher wages for nurses might reduce turnover and viral transmission, but who pays?