Thank you @monagandhi for such an insightful session.
Find the key learnings of the session below -
- In early days @Microsoft, @Facebook (& others) obsessed over how users found value in their products, and how to be better than the competitors.🧐🧐
- Airbnb set-up stringent host protocols and golden standards for verification of hosts and guests to ensure the safety of the community.
- At Airbnb, core values were embedded in every aspect of decision making. Be it product priorities, hiring, yearly roadmaps, even the benefits like happy hours.
- A hypothesis can be gut ridden but conclusions should be based on experiment
- It is important to have a single source of truth accessible to everyone.
- At Airbnb, experimentation was celebrated and acknowledged.
- Do things manually, else you'll miss important insights.
- It is okay to not focus on scaling at the beginning.
- Spreading awareness that diversity doesn't exist currently.
- If we're building products for everyone, we need to make sure the product team represents everyone.
Do check it out!