2004. ABS-CBN 2 lost viewers to GMA7 in Mega Manila primetime ratings.
Various reasons. Some no longer liked the news. Others found telefantasyas & a local reality challenge better.
ABS-CBN had to admit loss & take stock of how it did things. Programmers returned to their strength, drama; journalists, relating to their audience & telling stories better.
It localized foreign reality shows, esp. one set in a compound the nation learned to call "Ang Bahay ni Kuya".
It invested in digital TV, which would level the field in signal access.
It took at least 5 years of show after show & yes, even tragedy & controversy, to regain those lost viewers.
By 2009, "Bro, Ikaw ang Star ng Pasko" was the Christmas anthem of the country.
A budding TV-window romance pulled regulars to variety stalwart Eat Bulaga. KalyeSerye & AlDub was talk of the town, offline & online.
Again, putting up its own reality lovefest did not help.
A different format, revived from the network's archives, did the trick.
"Tawag ng Tanghalan" stabilized Showtime & also helped the "Kapamilya Gold" block.
Who knew 5 years later, Showtime would be ABS-CBN's longest-running noontime show?
Ch. 2 decided to cut Patrol to 30 minutes.
Thus began the reign of teleseryes on primetime.
But that shift also saved Patrol (& cemented Noli de Castro as a solo anchor).
By 2001, Patrol was still alive & returned to its hour-long length.
If they don't like it or lose trust, they will move. And networks will & do adjust.
Plus, that trust isn't earned quickly.
And they will remember.
(Another takeaway from the history lesson though: ABS-CBN always, always bounces back with its audience)
#IbalikAngABSCBN