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As charities adopt new digital/blended service models, 'some' of their traditional geographic fenced commissioner contracts begin to seem obsolete.

What examples are out there of contracts or payment terms that go beyond payment by head/outcomes and geographic boundaries?
Examples from other sectors or models that support this?

Example: You're a charity that delivers a face to face service, covid-19 has forced it online and it now opens up a world of delivering beyond contract boundary, how do you get paid if users come direct to your door?
@CassieRobinson @laurabunt @andeggs @pollyn1 @LigiaTeixeira @RichGrahame @operanomad @DrAndreaCooper @ChrisAshworthNT @EmRoseBaz @NissaRamsay @dansutch @mssophiaparker @ThirdSectorLab

Thought some of you might have interesting insights from your work? Org examples welcome.
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rufflemuffin
@rufflemuffin
What constitutes experience you would trust to teach you service design?

Does direct delivery experience matter to you?
If the trainers haven't been part of a team designing services that are live + successfully meeting outcomes for business/users/system but they know some tools/methods do you trust it?

*Note-service design isn't a simple 'staged' process, lots of decisions by lots of people
If the trainers have lots of examples of implemented services from reading or interviewing other practitioners is that trust/respectful experience?
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rufflemuffin
@rufflemuffin
Hola! We've had some great tech lead/lead developer applicants for @wearesnook role but I want to ensure there's a more diverse pool at this stage. We're open, can anyone help share/point to other places I can advertise this role or share with others? wearesnook.com/jobs/tech-lead…
When I say diverse, it's mostly men and white at the moment. Looking to diversify that exactly.
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rufflemuffin
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"Social maps are powerful. But they are not all-powerful. We are creatures of our physical and social environment. However, we need not be blind creatures. Occasionally, individuals can imagine a different way of organizing our world..."

Gillian Tet on work of Jean Baudrillard
Since this elite has an interest in preserving the status quo, it also has every incentive to reinforce cultural maps, rules, and taxonomies. Or to put it another way, an elite stays in power over time not just by controlling resources, or what Bourdieu described as...
...“economic capital” (money), but also by amassing “cultural capital” (symbols associated with power). When they amass this cultural capital, this helps to make the status of the elite seem natural and inevitable.
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