Thread by @DanielleMuscato

I was just threatened w/assault at @kroger in Louisville because I asked another customer to wear a mask, and she refused.

I reported it to a manager, who found her and talked to her, but refused to do anything more.

His name is Andy, and he does not want Twitter to know that.

I didn't get a pic of the woman who threatened me. But it's all on camera, @Kroger has footage. I asked the manager about that footage, too, and he blew me off.

Kroger, this is unacceptable.

To clarify bc ppl keep asking:

There was an off-duty cop, hired by @kroger as security, standing right next to us during this convo.

The law here requires masks to be worn in public. It's also Kroger's store policy. There are signs on the door.

He just didn't care.

He didn't care that they weren't wearing masks, endangering his employees and customers.

He didn't care that they had threatened to beat up another customer.

I didn't feel safe continuing my shopping with them still in the store. They threatened me & weren't wearing masks.

The right thing to do would be to tell them they cannot check out and must leave for threatening another customer, and aren't allowed back. Even if they weren't willing to go that far, they should have said we won't ring you up without a mask. It's the law and it's store policy.

If someone came in topless they'd say, "Come back w/a shirt. We sell shirts here, we do delivery if you don't want to wear one. But you can't come in & you can't buy anything without one. It's the law, see the sign?"

Except in this case, it's the law AND there's a pandemic.

The manager was not following store policy as stated on their website and in their app.

There are also signs on the door and regular announcements over the PA.

Hey @IBTimes this story about me is really misleading.

You left out the part where the woman who refused to wear a mask threatened to have her boyfriend, who was standing right there, beat me up.

That's why I talked to a manager/security.

Get it right.

ibtimes.com/danielle-becom…