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Aug 25, 2020 9 tweets 4 min read Read on X
Good microcopy is one of the fastest ways to improve an interface.

Try doing an audit on your UI with these tips to see how it stands up. 👇 Image
1) Use personal pronouns

Address the reader instead of just talking out loud. Use the word you. People pay more attention when you talk directly to them. Image
2) Start with a verb

Names for interactive elements should begin with an action verb. The same goes for important copy. Starting with a verb is more direct and engaging. Image
3) Prevent concerns

Point out concerning actions before your user can worry about your motives. Be transparent—make sure they understand what they’re doing and why. Image
4) Use natural language

Write conversationally, like you’re one-on-one. Be professional but get rid of jargon. Use familiar, simple words with a friendly, relaxed tone. Image
5) Default to active voice

Most of the time, active voice is the way to go. It’s easier to understand than passive voice, feels more personal, and is often shorter and stronger. Image
6) Show useful error messages

Avoid negative, threatening, or overly technical words. Be friendly, show empathy, take the time to explain what’s going on, and be helpful. Image
7) Write iteratively

We write code iteratively, so why everything else? Things probably won’t be perfect the first time around. Test, refine, ship again. It adds up. Image
What microcopy tips do you have?

#ux #UI #designtwitter Image

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More from @uxtoolsco

Oct 27, 2020
👨🏻‍💻 Are users irrational? Research shows that they make decisions based on a set of predictable subconscious patterns.

[read the thread for Part 2 👇] Image
In Part 1 (link below), we talked about the heuristics behind how users make decisions.

But how does knowing about heuristics change what we do as designers?

Here are a few ways we can tailor our digital experiences to what we’ve learned...

() Image
1) Reduce Your DPP

DPP = Decisions Per Page. Take an important page from your interface and count the number of possible decisions a user could make on that page. I'm willing to bet the number is higher than you would have guessed.

If the DPP is too high, what do you do? Image
Read 9 tweets
Sep 22, 2020
The ability to create and think in user flows is one of the most important skills in a UX designer's toolkit.

Let's look at how (and why) to build user flows (thread 👇) Image
1) What's a user flow?

The short definition is:

💥A series of steps a user takes to achieve a meaningful goal. It shows the path a user takes through the product as they complete a specific task.
2) Why do we make one?

👉 Increases our awareness of the user by focusing on their perspective.

👉 Helps us focus on building around the task of users—the whole reason they're there.
Read 13 tweets
Sep 8, 2020
Navigation menus are one of the most-viewed and most-clicked-on pieces of interface.

Let’s look at some principles of nav design that will help our users have a better experience. Image
1) Placement matters

The web has developed a clear pattern for where navigation goes (very top, left side, or in the footer).

When menus are placed outside of these areas, it feels awkward, confusing, and hard to find. Image
2) Show them where they are

Clearly communicate the user’s current location. Use multiple clues, like the ones below, to help them orient themselves.

Our users should never have to wonder where they are. Image
Read 9 tweets

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