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15 Oct, 3 tweets, 1 min read
Twitter has been down for many of you and we’re working to get it back up and running for everyone.

We had some trouble with our internal systems and don’t have any evidence of a security breach or hack.
Most of you should be back to Tweeting. The outage was caused by a system change initiated earlier then planned, affecting most of our servers. We’re working hard to bring Twitter back to normal and expect things to be fully resolved in 1-2 hours. We appreciate your patience.
And we’re all clear –– Twitter should be working as expected for everyone. Thanks for sticking with us.

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More from @TwitterSupport

Twitter Support Profile picture
14 Oct
Your privacy matters. So does having the resources to understand and manage your privacy settings.

Check out the updated “Settings and privacy” page on web and follow this thread to adjust your settings and make the Twitter experience more your own.
📃 Content, your way

You can tailor the type of content you want to see in your timeline, choose your Explore location, and filter search results, all in one place. Click “Content you see” to get started.
❇️ More customization

Manage how we use your online activity to personalize your experience even more. Click “Off-Twitter activity” to start customizing.
Read 7 tweets
Twitter Support Profile picture
9 Oct
As we continue to protect the integrity of #Election2020 conversation on Twitter, we're announcing new, significant updates today that will bring more context and encourage thoughtful consideration before Tweeting.
Tweets which include premature claims of a victory in an election will be labeled and direct people to our official US Election page in Explore.

Tweets that encourage others to interfere with the election process or the results will be removed.

help.twitter.com/rules-and-poli…
Starting next week, when people attempt to Retweet a Tweet with a misleading information label, they will see a prompt directing them to credible information about the topic before they can amplify it. The app version of a mislea...
Read 8 tweets
Twitter Support Profile picture
15 Jul
We are aware of a security incident impacting accounts on Twitter. We are investigating and taking steps to fix it. We will update everyone shortly.
You may be unable to Tweet or reset your password while we review and address this incident.
We’re continuing to limit the ability to Tweet, reset your password, and some other account functionalities while we look into this. Thanks for your patience.
Read 47 tweets
Twitter Support Profile picture
26 Jun
In the last few weeks, you may have seen Tweets with labels linking to additional info about COVID-19. Not all of those Tweets had potentially misleading content associating COVID-19 and 5G. We apologize for any confusion and we're working to improve our labeling process. (1/4)
Our policies prohibit sharing false or misleading content related to COVID-19, as this could lead to harm. More on this: blog.twitter.com/en_us/topics/c… (2/4)
We may also use labels with links to additional context and information to help keep you informed about misleading or disputed topics. Here’s an example of a Moment we've curated relating to false claims of a link between 5G technology and COVID-19: twitter.com/i/events/12460… (3/4)
Read 4 tweets
Twitter Support Profile picture
10 May
Hey moms, new to Twitter and the kids don't have the patience to teach you how to Tweet? Well, we got you some flowers and put together this thread to show you around. Put on your comfy clothes and tap “Show this thread”. 💐
Welcome to Twitter! Glad you’re here, and you're always allowed in our room.

Now that you have an account, let's start by updating your profile photo, display name, and bio –– just tap the “Edit profile” button on your profile. To change your username: twitter.com/settings/accou…
Time to follow people so their Tweets show up in your Home timeline. You can start with your family members or favorite celebrities. Here's how to find them: help.twitter.com/using-twitter/…

Give us a follow? We Tweet about new features and how-tos. Plus we always eat our veggies. 💙
Read 8 tweets
Twitter Support Profile picture
28 Apr
If you’re looking for information related to COVID-19 on Twitter, this thread is for you. We’ll update it with the latest features designed to help you easily find this kind of info and keep you informed on the global situation. ⬇️
🔍 Use Search to see relevant COVID-19 info and accounts

When you search for a COVID-19 related term, an official COVID-19 Event with the latest reliable info will be on the “Top” tab. You can also go to the Event directly: twitter.com/i/events/12190…
💬 Follow the COVID-19: health experts Topic

To see what health experts are talking about through Tweets in your Home timeline:

▪️ Select "Topics" from the main menu
▪️ Tap “More Topics”
▪️ Choose “News” > "COVID-19"
▪️ Tap the “Follow” button next to "COVID-19: health experts"
Read 6 tweets

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