I went for a test this morning. It was a shambles, hardly inspiring confidence. The kids in fluorescent Serco vests wearing ill-fitting masks meant well, were trying their best, but it all felt distinctly amateurish.
https://twitter.com/GeorgeMonbiot/status/1321451208431804417
I was surprised by the lack of PPE worn by Serco staff. So in mitigation the rule was to keep car windows closed at all times. Meaning we couldn’t communicate! Shouting through windows or calling their mobiles. Meanwhile we’re all steaming up as we sneeze & cough. 😳
Tests are self-administered, ok, we can do that. But how to match the test to the person? QI codes only given via email, not text, so no codes for my kids. Had to complete in pen - but we had no pens, & they couldn’t give us any. Staff seemed clueless.
When applying for a test I could only add up to three members of my household; meaning one of us couldn’t be tested - we had to reapply and come back later. And only one car per group, meaning they’re all stuck in a confined space with me as I cough and splutter. 🤧
To be fair, the elements are in place. I developed symptoms overnight, booked a test at 3am through the app, was tested by 8am. Results due tomorrow. But implementation was hardly confidence-inspiring. By now, this should be a well-oiled machine.
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