DHH Profile picture
2 Nov, 4 tweets, 1 min read
“I keep thinking there has to be a reason they've suspended me, even though it could just be some algorithmic glitch or something”, we keep wanting to make sense of the algorithmic black boxes beloved by big tech monopolists. businessinsider.com/google-users-l…
But just imagine waking up and all your email is gone. All your receipts. All your letters. All everything. And there’s nobody to talk to, nobody to appeal to, nobody to correct the mistake. Now tell me again about how Gmail is “fee” in face of such a ruinous possibility?
The problem is that free only scales if it’s faceless. Automated. Algorithmically dispensed. There’s no margin for humanity or appeals or process when the price is nil. So you take your chances, and you hope the worst thing that could happen just doesn’t happen to you.
Or, you reconsider the concept of price. And of risk. And of what you hold dear, and what you’d like to see more of in the world. And you put your money where your heart is. Which should be anywhere but big tech, as far as you can possible make it.

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More from @dhh

3 Nov
There's something incredibly beautiful about the rise of both podcasts and newsletters in an age dominated by the walled gardens of big tech. Two basic forms of distribution that rely not on proprietary platforms, but on free and open standards, devoid of corporate lock-in ❤️
Two flourishing ecosystems that have successfully resisted the full captured by large corporate interests – regardless of the many assaults and attempts! – and which enable a legion of smaller and midsized businesses to thrive in support. This is the best of the internet!
This is the sparkle of a free market. The wide range of choice in clients and services. Independent creators and supporting companies alike able to literally run their own show. But it's not a given, in fact its a bit of an aberration, that we must continue to fight for.
Read 5 tweets
30 Oct
Speaking of shipping with @heyhey. We've been heads down working on HEY for Work, getting custom domains sorted, and we're finally getting some more invited companies on board. Here's the pitch. It's pretty special. hey.com/work/
The funny thing is that we originally thought this was going to be the whole product! But @jasonfried smartly made the call to go with something for individuals first, since the stakes of a company move are so high. You want to try it out first, for real. Personal allows that.
We still have more work to do! Also working on how we can deal with custom domains for personal use. How we can allow someone to use HEY with a corporate email where they don't have control over what system is used (we call this "rogue mode").
Read 4 tweets
30 Oct
Back when @heyhey launched, we wanted to do ours to prevent footer crap. Those swollen signatures filled with quotes, social media images, pleas to refrain from printing, and unenforceable legalese that often were longer than the content. So we shipped without sigs at all, but...
What we hadn't considered was the ways in which a short signature of credentials can help some people establish credibility, and make their lives easier. So thankfully we were educated by someone who felt exactly that. And we went.. he's right! Let's fix!
It took a little longer than we hoped, but today we shipped Name Tags. Basically a character-limited signature, just for your name, credentials, and whatever links you might desire for more details. But no images, no room for legalese. Thanks to @jorgemanru and @javan shipping!
Read 4 tweets
30 Oct
Yesterday, 1.2% of the entire population of Denmark got tested for corona. I had a test a few days ago, which was booked online 15 minutes in advance of appearance (with a doc referral), took 3 minutes (including wait), and produced an answer 15 hours later (negative). ✨💀
It's not like Denmark is immune to the virus. Numbers are surging here too. But the work that's gone into getting a superb testing system, good tracing system (current well within capacity), and – finally! – some comprehensive mask mandates is reassuring.
Reminder: Denmark is a significantly "poorer" country than the United States, measured in GDP per capita. There's no natural advantage. Copenhagen (1/5 of DK) is a dense city. It's dark and cold already. This level of preparedness is reproducible.
Read 9 tweets
29 Oct
The fact that PC gaming now has at least two major stores goes to show that competition is good. Phone makers have talked us into this bizarre notion that we should welcome the idea of just one store. Imagine if that was so for anything else?! theverge.com/2020/1/14/2106…
The dark ages of Windows being a virus tarpit clearly helped their argument. We'll protect you! No more malware! Yeah, great, but that's not exactly unique? It's a baseline service that shops have essentially offered forever: Your rep depends on not selling dangerous crap!
Remember when you could buy your physical games (or even applications!) from many different stores? That was a thing! Different stores, not owned by the vendors, sold from a diverse group of providers. This was good. This worked. This brought competition!
Read 4 tweets
20 Oct
Apple's chip team has done it again. The A14 scores a scarcely believable 200 on the Speedometer 2.0!! That's a 33% increase over the A13 in the iPhone 11, and more than 3x better than the finest Android chip (Snapdragon 865). (Thanks @gruber ✌️).
I keep thinking that SURELY they must soon hit a wall. You can't keep posting these insane y/y jumps forever. But if anything, Apple is actually speeding up. The A13->A14 jump is bigger than the A12->A13. ARM-chip Macs are going to be fast.
Irony is that Apple seems to be mostly out of ideas on what to spend that performance on. Still, it's quite something that iPhones now trounce all other computers for web performance (including the fastest Macs you can buy!).
Read 5 tweets

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