In case you haven't been following, that's for those of you who cannot fathom why I say that this problem is not solvable with math alone
https://twitter.com/PeterShor1/status/1323263755535482882?s=20
We do know like a dozen mathematically consistent "solutions". Physics is not math. We need observations to decide which math describes reality. There are no observations and there won't be any in the next 10,000 years.
All the ink that's spilled on the supposed "problem" (I don't think there is any, but more later) is a waste of time and money. In absence of data, what counts as a solution is a matter of taste.
As to the supposed "problem". The obvious answer is and has always been that information is released in the quantum gravitational phase. This obvious answer has been thrown in the bin based on a false argument, a mistake that was never corrected.
The false argument is that a late release of information (when qg is strong) would lead to a pair production problem. This argument assumes the validity of effective field theory in a range where it clearly cannot be used because of the exponential blueshift at the horizon.
Now you can ask why doesn't anybody write about this obvious answer? Very simple: There isn't much to say about it because we don't have a theory of quantum gravity, end of story. You can't make a living with that.
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