Don't change who you are
Why this is advice is a mistake
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Why this is advice is a mistake
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There is almost a noble idea that you should talk and act the same way with everyone in life
No matter where they are from or what level they are in the organizations you do business
Years of people management and high-end sales have taught me this is wrong.
No matter where they are from or what level they are in the organizations you do business
Years of people management and high-end sales have taught me this is wrong.
If you were to act the same way with everyone, you may find
1)Those below you might find you condescending
2)Those above you might be offended by you
If you choose to be super friendly all the time it will not fit all situations
The same for if you decide to be super official
1)Those below you might find you condescending
2)Those above you might be offended by you
If you choose to be super friendly all the time it will not fit all situations
The same for if you decide to be super official
While working in sales and coaching managers, I have utilized the four personality types as guidance for effective communication
Driver — Want it now, let's get it done
Analytical — Need to know more details
Amiable — Lets hangout and talk
Expressive — Let's talk about me
Driver — Want it now, let's get it done
Analytical — Need to know more details
Amiable — Lets hangout and talk
Expressive — Let's talk about me
There are 2 variables to identify any personality, most people will have a major/minor type; you must see this in others
Then change your style and way of speaking to suit each person
A Driver type does not want to hangout
An Expressive type does not want all the details.
Then change your style and way of speaking to suit each person
A Driver type does not want to hangout
An Expressive type does not want all the details.
Adapting your style to fit the situation is not being 'fake'
It is acting, and acting is art
This is the ability to meet the communication needs of others
Now, this does not mean you are unethical or you betray your values...
It is acting, and acting is art
This is the ability to meet the communication needs of others
Now, this does not mean you are unethical or you betray your values...
You are merely acting in the best way to demonstrate to others that you are relatable
Or, in a more official situation, that you know how to conduct yourself in critical and tense converstations
Or, in a more official situation, that you know how to conduct yourself in critical and tense converstations
In sales and in managing people, this skill is essential
The ability to see how your customers or team members want YOU to talk to THEM is an art form and a skill
Many sellers and managers never grasp this idea, and I am sure you have experienced this in your life.
The ability to see how your customers or team members want YOU to talk to THEM is an art form and a skill
Many sellers and managers never grasp this idea, and I am sure you have experienced this in your life.
The key here is to never assume that the way you act is universally accepted
Always be willing to adapt to the situations you wish to go successfully
As the inability to change who you are and how you act will put you at a disadvantage.
Always be willing to adapt to the situations you wish to go successfully
As the inability to change who you are and how you act will put you at a disadvantage.
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