Data points from Airbnb's S-1 that get me excited about its future:
1. *91%* of all traffic comes organically from direct or unpaid channels. This is the key to Airbnb's strategy (winning at direct traffic, avoiding paid growth), and it's working.
More in thread 👇
2/ Not only is traffic cheaper (since it's mostly organic), but guest cohort retention is also much higher than the competition. It's also a rare "smiling curve" – it goes UP over time.
3/ Similarly, host cohort revenue retention hits *100%* over time, and also increases after year two. That doesn't mean tons of hosts don't leave (note: this is revenue retention, not user retention), but this is promising.
4/ The Average Daily Rate (ADR) is up 20% YoY, for the first time in likely ever. This is the result of guests staying in larger, nicer, homes, and I'm betting this won't completely revert to the mean after COVID.
5/ And Q3 of this year saw an ALL-TIME high in EBITDA profit (over $500m). Who would have thought.
6/ All that being said, there are 74 pages of "Risk factors" in the S-1 🤯
I'm looking forward to more in-depth S-1 breakdowns over the next few weeks from people much smarter than I, but I'm optimistic. sec.report/Document/00011…
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What DoorDash, Faire, Substack, Eventbrite, and Cameo have in common? They all have what I call "magical" growth loops: loops where most of your growth comes from existing users. I've collected 30+ examples of these loops in action.
1/ Context: Normally, to grow your business, YOU need to go find every new users or customer. For example, if you’re building Google, you need to go tell people about Google and convince them to use Google. Each additional Google user doesn’t directly drive more Google users.
2/ However, if you’re building a product like DoorDash, Faire, Substack, Dropbox, Eventbrite, and many of the companies I cover in this post, a very cool thing can happen: your users grow your business for you. THEY recruit your new users. Magical!
Some things I've learned about the newsletter'ing life, so far 👇
1/ It's really easy to start a newsletter. It's very hard to keep it going.
The key to keeping it up, at least for me, is (1) being genuinly curious and energized about the topic, (2) having a broad enough topic to keep it novel, and (3) having consistent time to write.
2/ Optimize for a topic YOU'RE excited about, not what you think other people will be excited about.
This is so important. It's the reason I went against the classic advice of finding a single focused niche. I would have been so bored thinking all day about just one thing.
Every week, @KiyaniBba pulls together the best conversations from our subscriber Slack community into a weekly "Community Wisdom" email, synthesizing the best advice from the community. This week's email was SO good. Some highlights in the thread below 👇 lennyrachitsky.com/p/-community-w…
Let's keep it going! Some suggestions: 1. If your team has a PM Slack channel, can you share the survey there? 2. If you're in Blind, consider posting a link 3. If you have PM friends at other companies, share the survey with them
10 nuggets of wisdom about pricing strategy pulled from @Patticus's epic guest post last week, including how much to discount, when to consider freemium, the impact of design on price, whether to end your price with a 9 vs. 0, value props, and much more
Read on 👇
1/ You should localize your pricing to the currency and willingness to pay of the prospect's region
✔️ Revenue per customer is 30% higher when you just use the proper currency symbol
✔️ Having different price points in different regions increases revenue per customer further
2/ Freemium is an acquisition model, not a part of pricing
✔️ Think of freemium as a premium ebook driving leads, not another pricing tier
✔️ Don't do freemium until you truly understand how to convert leads to customers
✔️ Paid users who convert from free tend to be better