1 - In my Consulting work, I use unpaid stuff as a tactic to weed out those who aren't willing to pay enough.
2 - Here's how it works. Person emails me and says they want Consulting help on a topic and are "willing to pay me". That's often a red flag.

This frequently means they are "willing" to pay me $20/hour.
3 - I'll offer 20-30 minutes of consultation time for free, and I'll tell somebody that my typical rate ($400/hour) applies thereafter ... but they can ask whatever they want to ask during the free call and I'll answer honestly.
4 - First, folks get angry at a $400/hour rate.

Second, 95% of people NEVER take me up on the free half-hour of consulting.

They find both concepts offensive ... paying a real salary and taking advantage of somebody for free.
5 - This tactic keeps the Consultant out of the never-ending quest for people to take advantage of the Consultant at "rates" the client wants to pay (i.e. $20/hour).

I mean, you've worked a lifetime and somebody wants to gain that knowledge for $20?
6 - Consultants have to be Marketers and Product Managers at the same time.

So you clearly state what you are worth ($400/hour) and you clearly state that you will offer knowledge for free.

Nothing in-between.

Only serious folks take advantage of either option.

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More from @minethatdata

20 Nov
1 - Let's address this, because trust means something different to everybody, and nobody's viewpoint is wrong.
2 - I have a client who literally does the opposite of what I tell them, on purpose and has done so since 2014. They completely trust me, even when I rail on them three times a year. It makes no sense to me whatsoever. I've never seen anything like it. They trust me.
3 - I have a client who never acknowledges my work. I send them my work and I never hear a thing from them, positive or negative. But they keep hiring me.
Read 5 tweets
20 Nov
1 - When you are scoping out a project as an Independent Consultant, you have a decision to make ...

... do you open up the scope?

... or do you lock down and greatly limit the scope?
2 - This is not an easy decision, and quite honestly, the fate of your project depends upon the decision you make.
3 - Most vendors / competitors tend to lock the project down. In exchange for $40,000, the vendor / competitor will do "x" and "y" and "z" and that is all.
Read 10 tweets
20 Nov
1 - If you are an Independent Consultant, your time is as important as earning a living.

Odds are you don't offer a software solution that "scales" ... so all you have is your brilliance and "x" hours a week.

Therefore, managing your time ... that's really important.
2 - There are several types of prospective clients. Most you don't want to work with.

Who do you want to work with? Somebody who is a "fan" and believes in what you are selling. They've been with you for a long time and they believe in you.
3 - Then there are a whole bunch of prospective clients who are "in the middle" ... not good, not bad. But they are generally time wasters.
Read 12 tweets
19 Nov
You can care deeply about health care workers and the safety of all of us from a pandemic ...

... and you can absolutely feel for retail / small business owners who are being wiped out and are either told to close or told to operate at a loss.

It's not hard to do both.
Retail was in terrible shape prior to the pandemic.

Now it is being mulched.

There is going to be a hole that will take a long time to fill, and will fundamentally change what retail looks like going forward.
Retail was already shifting into "stuff that Amazon can't do" mode before the pandemic. Not "omnichannel" ... but "stuff that Amazon can't do."

The future sure looks like a fusion of that and "safety" ... and I mean "safety" in multiple ways.
Read 13 tweets
18 Nov
1 - The future always comes. The past always fights it. Then the past dies ... quietly.

Here's a story for you.
2 - When I worked at Nordstrom and we decided to evaluate whether we were going to continue our catalog division, there were two camps.
3 - The first camp represented the future.

This camp said a lot of dumb things. They didn't always understand how customers behaved, they didn't always understand profitability, they didn't always understand how to deal with people.
Read 17 tweets
19 Oct
1 - In politics, some actively demean scientists.

In sports, you heard a prominent announcer last night say "sometimes you have to throw analytics in the dumpster".

Instead of focusing on the incidents/comments, focus on the bigger picture.
2 - I've told you before about being at a dinner with CEOs a few months ago, and one CEO did not like where my data would lead his company ... so he addresses me in front of the other CEOs and says the following:
3 - "Why should we listen to you? You're just a geek!"
Read 19 tweets

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