Twitter has amazing resources to get your first sale
But what happens when you finally book an appointment?
You HAVE to call them..
The phone call is everything.
You may have the BEST product out there. But when it’s time to dial, how you pitch MATTERS. Lets dig deeper
TONALITY
Tonality is fundamental in building rapport and trust with the prospect.
The person can’t see you, so how you project yourself, is everything.
You should come off as an EXPERT in your voice. Play with different pitches at key moments.
1. Urgency
Your product will change your prospects LIFE. And be sure of it. Speak slow and articulately. Use downward inflection at the end of your sentences when you articulate ideas and statements in a certain way.
Use wisely. This can break rapport in the question phase
2. Influencing
Keep a neutral tone throughout the call. This is the tonality that you should aim to stay in when selling.
With this tone, you signal to them you are equals. But again, remain in control, you’re the expert. Talk to them like its you’re best friend.
3. Emphasizing
When you ask discovery questions play with upward inflections.
Imagine the capital letters here as upward inflections.
Hey is this KARL? With Karl CAPITAL? We spoke last week about XYZ?
The prospects subconscious is screaming : Do I know this person!?
Upward inflections need to be timed wisely. Too much, and it can come off weak and unsure of yourself. Use selectively.
These are a few small tricks you can you use to capture your prospects attention, make them perceive you as an expert in your niche, and if used correctly can dramatically increase your closing rate.
These are 3 of MANY tonality tips.
Below is a list to look up and study
1. Urgency 2. Utter Sincerity 3. Using a question when it should be declarative 4. Reasonable Man 5. Absolute Certainty 6. I really want to know 7. The presupposing tone 8. 3 up tones
If you found this helpful, there’s a link in my bio that goes deeper. Now go close more champ.
• • •
Missing some Tweet in this thread? You can try to
force a refresh
The classic sales strategy to make any phone call, a damn good one.
S P I N
Whats the spin technique and how you can you use it to close more clients. Let’s go.
S - Situation
Whats your buyers current situation? What does the clients processes look like? What tools are the currently using?
What’s their situation? Dig! Don’t over use situational questions, but ask enough, to get the picture and build rapport.
P - Problem
What problems are they facing? Whats been holding them back?
How long does it take for XYZ to happen?
Who usually has to deal with the problem?
Discover their difficulties and dissatisfactions.
Help the prospect realize theres a problem, and find the pain.