You don't need to just stop using the word 'burden' when talking about accessibility and disabled people, but that you also need to change your entire mindset. If you don't say 'burden', but still think 'burden', you'll treat us just the same. And you won't do right by us.
Meeting access needs must be something that becomes second nature - for example, rather than building a ramp outside your restaurant being seen as additional extra or burden, view it in the same way you would view not installing an oven: unthinkable, of course you have one.
Building new buildings? Installing amps, lifts, wide enough corridors, quiet rooms etc. should be as automatic as installing a front door or putting a roof on the building. They're not add-ons, they're a vital and inherent necessity of the structure. It's a mindset change.
Don't just stop using the word 'burden' because disabled people shouted at you, actively take responsibility for shifting your own narrative and how you view these things: not as burdensome add-ons because you were told you had to, but an inherent part of your building/business.
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