Hi, @curryspcworld.
My friend bought a TV from you in July for her 90yro mum who has terminal cancer, poor mental health and can’t go out. The TV has broken but you won’t exchange it and keep fobbing my friend off. Are you happy to treat a 90yro dying woman this way?

@curryspcworld

Also, @curryspcworld, this 90yro lady with terminal cancer is recovering from a major operation. She’s bed bound. And as you won’t exchange her 4mth old TV all she can do is stare at the walls. My friend has explained all this and still no one at Curry’s will help sort this out.

@curryspcworld

Apparently, @curryspcworld, because it’s a @SamsungUK TV, she needs to wait for one of their repairmen to come and fix it (but they don’t know when that will be). Surely, as she bought the TV from you, YOU should exchange it and then YOU should get Samsung to fix the broken one.

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