2/ Develop a genuine curiosity for people i.e. learn to be interested in people not just for what they can do for you, but because you see something interesting in every person’s story.
I started to get curious when I decided there was something I could learn from every person.
3/ Get comfortable being vulnerable with other people. Vulnerability leads to closeness.
I got comfortable sharing the unfiltered version of what was going on with me, and to my surprise, instead of repelling others, they were attracted.
Deep relationships are work. It can be easy to look at others and say "those people just have them naturally, and I don't." Like anything, building relationships is a skill you can invest in.
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10 months ago we shut down Atrium after raising $75m in venture capital. Anyone hearing that knows I made tons of mistakes along the way. Someone asked me today what my biggest lessons learned were. Here they are:
Start with the mission
.
It is very hard to write the mission after the fact. You should start with a clear reason to exist and filter early hires for believers.
Start remote. SFBA is over for startups: the cost of housing and rent gives you much worse operating leverage. Many talented people choose jobs they want to be flexible re: location. Remote is better at this time in the market.
Here's how he built a unicorn digital pharmacy serving tens of thousands with 800 employees and raised $350m after starting out of my living room 5 years ago:
[A thread]
I met Matt & Jamie in 2015 when they were engineers at Facebook. They wanted to start a co, but wanted the assurance of raising $ before quitting their day jobs.
I asked them how anyone would believe in the founders if they didn't believe in themselves. They quit FB the next day
After a few weeks delivering prescriptions from my living room, Matt decided they needed to own a pharmacy to build something better. So he started walking into pharmacies in SF and asking if he could buy them.
He actually found one: AG Pharmacy in the Mission.
I just fasted for five days (120 hours). No food, just water, coffee, and electrolytes. I did zero preparation; I only decided to do it the day I started.
Here’s what I learned about myself:
Hunger is in the mind. Most of us eat compulsively out of habit, not because we need to.
After 3 days, hunger subsided and I started to feel very calm.
Days stretched out and felt much slower. We don’t realize how much time we spend eating.
One thing that is working well for me recently: Internal Family Systems.
IFS is a therapy system that proposes the mind is composed of multiple “parts”. These parts represent different personalities, emotions and motivations.
By recognizing these parts of ourselves we can better understand our own mind. Often we have elevated or repressed parts because of challenging experiences. Ex: I have a part that desperately wants to be approved of by others, because I felt like an outsider w my peers growing up
Eventually that part of me that needed approval became dominant as I grew into an adult.
Often we want to reject parts of ourselves that seem “bad.” Who wants to go around seeking the approval of others? That’s fucking thirsty.
It’s been a wild ten years for me. Here’s a bunch of things I’ve learned in the last decade:
Things that seem disastrous at the time can happen for a reason.
Some of my most important learnings came from failures that I thought were the end of the world in the moment.
The most important success factor in your work is who you choose to work with.
This has been more important to my success than having the right idea, the right resources, or anything else. Having the right people around you is the difference between success and failure.
No matter where you are at, you are probably giving up too early. Big things take time to succeed at.