I’m hearing a lot of pundits talk about the Trump bans as if they’re some new policy. They’re not. Facebook and Twitter have long had rules against the incitement of violence. The only thing that changed is they started enforcing them.
If you want to play pundit and say that they should be focusing on all their other problems, fine. Yes they should. But don’t you dare overlook how important this is.
When the social media companies have policies that they do not enforce, it shows every troll in the world that they don’t have to follow the rules either. That ended yesterday for the biggest troll in history.
Yes we still need to hold them accountable for their ad policies that should be illegal, for their business models that create radicalization. But don’t use those things to diminish the importance of what happened yesterday.
And if you don’t understand why the Trump bans are important, talk to a community manager. They’ll tell you what happens in a community when the users know the rules are selectively enforced.
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