jack Profile picture
14 Jan, 13 tweets, 4 min read
I do not celebrate or feel pride in our having to ban @realDonaldTrump from Twitter, or how we got here. After a clear warning we’d take this action, we made a decision with the best information we had based on threats to physical safety both on and off Twitter. Was this correct?
I believe this was the right decision for Twitter. We faced an extraordinary and untenable circumstance, forcing us to focus all of our actions on public safety. Offline harm as a result of online speech is demonstrably real, and what drives our policy and enforcement above all.
That said, having to ban an account has real and significant ramifications. While there are clear and obvious exceptions, I feel a ban is a failure of ours ultimately to promote healthy conversation. And a time for us to reflect on our operations and the environment around us.
Having to take these actions fragment the public conversation. They divide us. They limit the potential for clarification, redemption, and learning. And sets a precedent I feel is dangerous: the power an individual or corporation has over a part of the global public conversation.
The check and accountability on this power has always been the fact that a service like Twitter is one small part of the larger public conversation happening across the internet. If folks do not agree with our rules and enforcement, they can simply go to another internet service.
This concept was challenged last week when a number of foundational internet tool providers also decided not to host what they found dangerous. I do not believe this was coordinated. More likely: companies came to their own conclusions or were emboldened by the actions of others.
This moment in time might call for this dynamic, but over the long term it will be destructive to the noble purpose and ideals of the open internet. A company making a business decision to moderate itself is different from a government removing access, yet can feel much the same.
Yes, we all need to look critically at inconsistencies of our policy and enforcement. Yes, we need to look at how our service might incentivize distraction and harm. Yes, we need more transparency in our moderation operations. All this can’t erode a free and open global internet.
The reason I have so much passion for #Bitcoin is largely because of the model it demonstrates: a foundational internet technology that is not controlled or influenced by any single individual or entity. This is what the internet wants to be, and over time, more of it will be.
We are trying to do our part by funding an initiative around an open decentralized standard for social media. Our goal is to be a client of that standard for the public conversation layer of the internet. We call it @bluesky:
This will take time to build. We are in the process of interviewing and hiring folks, looking at both starting a standard from scratch or contributing to something that already exists. No matter the ultimate direction, we will do this work completely through public transparency.
It’s important that we acknowledge this is a time of great uncertainty and struggle for so many around the world. Our goal in this moment is to disarm as much as we can, and ensure we are all building towards a greater common understanding, and a more peaceful existence on earth.
I believe the internet and global public conversation is our best and most relevant method of achieving this. I also recognize it does not feel that way today. Everything we learn in this moment will better our effort, and push us to be what we are: one humanity working together.

• • •

Missing some Tweet in this thread? You can try to force a refresh

Keep Current with jack

jack Profile picture

Stay in touch and get notified when new unrolls are available from this author!

Read all threads

This Thread may be Removed Anytime!


Twitter may remove this content at anytime! Save it as PDF for later use!

Try unrolling a thread yourself!

how to unroll video
  1. Follow @ThreadReaderApp to mention us!

  2. From a Twitter thread mention us with a keyword "unroll"
@threadreaderapp unroll

Practice here first or read more on our help page!

More from @jack

17 Nov 20
Thank you members of the Judiciary Committee for the opportunity to speak with the American people about Twitter and your concerns around censorship and suppression of a specific news article, and generally what we saw in the 2020 US Elections conversation.
We were called here today because of an enforcement decision we made against the @NYPost, based on a policy we created in 2018 to prevent Twitter from being used to spread hacked materials. This resulted in us blocking people from sharing a @NYPost article, publicly or privately.
We made a quick interpretation, using no other evidence, that the materials in the article were obtained through hacking, and according to our policy, blocked them from being spread. Upon further consideration, we admitted this action was wrong, and corrected it within 24 hours.
Read 14 tweets
28 Oct 20
Thank you members of the Commerce Committee for the opportunity to speak with the American people about Twitter and §230. My remarks will be brief to get to questions. §230 is the most important law protecting internet speech. Removing §230 will remove speech from the internet.
§230 gave internet services two important tools. The first provides immunity from liability for user’s content. The second provides “Good Samaritan” protections for content moderation and removal, even of constitutionally protected speech, as long as it’s done “in good faith.”
That concept of “good faith” is what’s being challenged by many of you today. Some of you don’t trust we’re acting in good faith. That’s the problem I want to focus on solving. How do services like Twitter earn your trust? How do we ensure more choice in the market if we don’t?
Read 11 tweets
30 Jul 20
The most incredible aspect of the internet is that no one person or organization controls it: the people make it what it is every day. That ideal is constantly under threat, especially today. We commit as a company to fighting for an #OpenInternet.
The power of the internet is only as good as the power it gives to individual people. The more we do to advance that, the stronger it becomes. This underlies all else. But there are two emergent and growing threats.
The first is a number of large organizations effectively building walled-garden alternative internets, sustained by favorable regulation, and thus killing competing ideas and organizations that could be better for society.
Read 6 tweets
18 Jun 20
More #startsmall grants. We’ve now granted over $146m.

The original $1B moved to LLC now has over $1.6B.

Tracking here: docs.google.com/spreadsheets/d…
$1.6m to @codetenderloin to support support Code Tenderloin’s Calming the Corner street pop-up providing immediate and on the ground needs in the Tenderloin of San Francisco. codetenderloin.org
$1.7m to @antiviolence to support the AVP 24/7 Spanish/English crisis intervention hotline nationally and launch text and chat, and provide assistance for undocumented LGBTQ immigrants with emergency support. avp.org
Read 6 tweets
11 Jun 20
More #startsmall grants. $134m total granted.

Working on getting help to be more proactive and have a general intake form that doesn’t lean on my network or established orgs that have already done the work.

The tracking sheet, and recent orgs: docs.google.com/spreadsheets/d…
$200k for @SafePlace4Youth to help mitigate the impact of COVID-19 on homeless and at-risk youth in Los Angeles. safeplaceforyouth.org
$75k for @TeenHealthMS to support the urgent needs of Mississippi youth disproportionately impacted by COVID-19 by providing a variety of assistance options, including: housing, nutrition, childcare, transportation, medical, and school supply assistance teenhealthms.org
Read 9 tweets
3 Jun 20
More #startsmall grants.

$3mm to Colin @Kaepernick7’s @yourrightscamp to advance the liberation and well-being of Black and Brown communities through education, self-empowerment, mass-mobilization to elevate the next generation of change leaders. knowyourrightscamp.com
$1m to @DigDeepH2O to connect remote indigenous homes to hot and cold running water so that tribal members, especially the elderly and the at-risk, can stay home and stay safe, and to make Navajo Nation more resilient to ongoing and future outbreaks. navajowaterproject.org
$350k to @EdgewoodCenter who promotes the behavioral health of children, youth, and families, and supports a positive transition to adulthood. Funds will be used to assist in the emergency essential services provided by Edgewood as a result of COVID-19. edgewood.org
Read 9 tweets

Did Thread Reader help you today?

Support us! We are indie developers!

This site is made by just two indie developers on a laptop doing marketing, support and development! Read more about the story.

Become a Premium Member ($3/month or $30/year) and get exclusive features!

Become Premium

Too expensive? Make a small donation by buying us coffee ($5) or help with server cost ($10)

Donate via Paypal Become our Patreon

Thank you for your support!

Follow Us on Twitter!