Thread by @DhananjayRokde

@rsprasad @DoT_India @MTNLOfficial @MTNLMbiOfficial @TRAI - What does a consumer have to do get a dead landline running? Been 4 months. GM Wadala Telephone doesn't answer phone, emails to CMD are not read and replied, online complaint doesn't work. Why should MTNL even exist???

@rsprasad @MTNLOfficial @MTNLMbiOfficial @DoT_India @TRAI What is the next recourse of action ???
What can be done to resolve my complaint ???
CMD MTNL-No action
GM Wadala Exch-No action
@nsitharaman #MTNL #BSNL really need to be privatized. If not, they should just be shut down.

@MTNLOfficial @MTNLMbiOfficial @DoT_India @rsprasad - Yet no action has been initiated. I have agreed to bear the cost of a new cable. However MTNL lineman and Wadala exchange staff not solving the problem. What is my next option as a #MTNL consumer?? Very badly managed PSU.

@rsprasad @MTNLMbiOfficial @MTNLOfficial @DoT_India @TRAI - When will you be acting on this problem ???

@DhananjayRokde @rsprasad @MTNLMbiOfficial @MTNLOfficial @DoT_India @TRAI — I have put up the cable at my own cost. Our entire building lines are dead since 2 weeks. #MTNL #Wadala Exchange was proving “FALSE” information on the fault. When is this problem going to be resolved?

@rsprasad @OfficeOfRSP @MTNLOfficial @MTNLMbiOfficial @DoT_India — Entire building has been disconnected. Kindly advise my next steps as a consumer. This extremely frustrating, and tired putting up with excuses from #MTNL Wadala Telephone Exchange. There is no help from them.

@rsprasad @OfficeofUT @OfficeOfRSP @MTNLOfficial @MTNLMbiOfficial @DoT_India — Nearing 6 months now. Entire building is disconnected. There is no response from #MTNL Wadala Exchange. Multiple email reminders also sent. CMD & GM are not taking up the matter seriously.

@rsprasad @OfficeofUT @OfficeOfRSP @MTNLOfficial @MTNLMbiOfficial @DoT_India — When would this issue be resolved. This is getting really tiring.

@rsprasad @OfficeOfRSP @SanjayDhotreMP @OfficeOfSDhotre @OfficeofUT @DoT_India @MTNLOfficial @MTNLMbiOfficial - Entire building has been disconnected. No one from #MTNL bothered to resolve the matter. Nearing 6 months now. Wadala Exchange GM & CMD Mumbai -No response on 15 emails

Still NO action or even acknowledgement of the problem. #MTNL Wadala Telephone Exchange is highly irresponsible and negligent of customer complaints. I’m sad that even after escalating to the MoS, nothing is happening. @rsprasad @OfficeOfRSP @MTNLOfficial @DoT_India

Issue is still NOT nearing 6 months now. What should consumers do ?? Highly irresponsible, non-profitable and useless department causing pain to common people. #MTNL Wadala Exchange, Mumbai. @DoT_India @MTNLOfficial @rsprasad @SanjayDhotreMP @MTNLMbiOfficial

#MTNL Wadala Telephone Exchange, Mumbai -- Still NO action taken.
Has the government given up on telecommunication ??
There is zero accountability. More than 6 months now. Sad!! @MTNLMbiOfficial @MTNLOfficial @DoT_India @OfficeOfRSP @rsprasad @OfficeOfSDhotre @SanjayDhotreMP

Has #MTNL STOPPED paying its worthless employees? If yes, then it’s a good thing. But who is going to solve this 7+ Month old problem?
@MTNLOfficial @MTNLMbiOfficial @rsprasad @OfficeOfRSP @SanjayDhotreMP @OfficeOfSDhotre @DoT_India @TraiIndia Wadala Exchange, Mumbai-Take action.

#MTNL Wadala Tel Exchange - Complaint still not addressed. Pathetic response.
Nearly one year since the line is dead - Just like the MTNL customer service @MTNLOfficial @MTNLMbiOfficial @DoT_India @rsprasad @OfficeOfRSP @SanjayDhotreMP @OfficeOfSDhotre @OfficeofUT

My humble request to resolve my 8 month old problem at Wadala Telephone Exchange. Now even @Twitter might shut down. Please do something before that. #MTNL - Worst service ever. @rsprasad @SanjayDhotreMP @MTNLOfficial @MTNLMbiOfficial @DoT_India

Dear Respected @rsprasad @OfficeOfRSP - Before you #BanTwitterIndia - Please address my nearly 1 year old problem at the #MTNL Wadala Exchange Mumbai. The line is dead and billing still on. More than 20 complaint dockets filed. Zero action from anybody. @DoT_India @MTNLOfficial

Respected newly appointed ministers @AshwiniVaishnaw @Rajeev_GoI - I’m still struggling with a basic connectivity complaint that is nearly 1 year old. @MTNLOfficial is an amazingly irresponsible organization. Even @DoT_India is NOT helping. MTNL Wadala Exchange, Mumbai.

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