Thread by @ubscenter

🧵 We're riding shotgun tonight. Here's a little thread on remote leadership with your's truly Ernst Fehr (@econ_uzh), @raffasadun and @Gerhard_Fehr.

https://twitter.com/GDInstitute/status/1350087161303998465

Ernst Fehr is talking about evidence and challenges of work at home arrangements.

Key question: Do we have the technological capacities to work at home? And is it a trend or a sustainable transformation?

Ernst Fehr @econ_uzh #EconomicsForSociety

Will this prevail in the long-run?

Ernst Fehr @econ_uzh #EconomicsForSociety

The problem of sustaining cooperation in the long-run: How do we prevent the deterioration of collaboration?

Ernst Fehr @econ_uzh #EconomicsForSociety

Evidence suggests to focus on a sophisticated trust-based culture where one improves employees' performance via a range of different factors.

Ernst Fehr @econ_uzh #EconomicsForSociety

Why is frequent feedback so important? A trust culture with feedback induces and sustains high levels of cooperation.

Ernst Fehr @econ_uzh #EconomicsForSociety

Here are three key questions you have to ask yourselves as leaders.

Ernst Fehr @econ_uzh #EconomicsForSociety

One more remark: There are fields and industries where productivity gains cannot be realised.

Ernst Fehr @econ_uzh #EconomicsForSociety

Up next, @raffasadun from @HarvardHBS. Initial question: is #WFH hear to stay?

#WFH is not just a change from WHERE we work, but a change in HOW we work.

@raffasadun @HarvardHBS

The real challenges of #WFH turned out to be burnout and meeting fatigue.

@raffasadun @HarvardHBS

#WFH is not a technological problem, but an organisational issue.

@raffasadun @HarvardHBS

Leaders play a critical role in shaping transition towards and effective and sustainable #WFH. Three main areas of reflection:

1. Think systematically
2. Set up a learning process
3. Structured delegation

@raffasadun @HarvardHBS

Last but not least, @Gerhard_Fehr of @FehrAdvice on hybrid leadership and that it's a matter of choice (- and technology sometimes 😄)

The new world of working is full of uncertainty. Leadership, based on experiments, guides the way from uncertainty, to risks, to results.

@Gerhard_Fehr @FehrAdvice

Implement systematic experiments to access the underlying potential. Gathering the data provides the insights safeguarding the way towards the new work environment.

@Gerhard_Fehr @FehrAdvice

#WFH: Give choice to the people to match their preferences with the needs of the company.

@Gerhard_Fehr @FehrAdvice

Key principles: commitment, feedback, transparency, planning. Bring into practices by: daily rituals, weekly task and goal setting, bundle meetings.

@Gerhard_Fehr @FehrAdvice

«Do in the office, what cannot be done virtually»

@Gerhard_Fehr @FehrAdvice

Trust has several aspects. It's a personality issue. Most people are well intentioned. Companies select based on character. They want to have trustworthy people. That 's the whole reason we have incentives.

Ernst Fehr @econ_uzh

Collective feedback is a great trust enhancer.

Ernst Fehr @econ_uzh

You need to constantly invest in culture for it to sustain.

@raffasadun @HarvardHBS

It's a wrap. Thank you!

If you are interested in the behavioral foundations of corporate culture, we recommend our UBS Center Public Paper by Ernst Fehr. Now available in English and German → ubscenter.uzh.ch/en/publication…

#EconomicsForSociety