Are you making a workflow software or a marketing software?

The skillsets are different.
Workflow software generally has a defined objective and existing motivation from the user.
The developer has to make sure the software works at a certain speed with a bug free experience.
Marketing software involves creating the motivation for a new objective. So there is a different kind of copy, design, incentives, understanding user psychology involved.

You also worry about things like SEO, Shareability, amongst many others.
Can a marketing driven internet company be made to compete with a workflow driven?

Yes. This happened with online Insurance aggregators.
Policybazaar's online system is marketing driven.
Turtlemint and many others are onboarding agents and giving them a workflow tool. Don't need to market to consumers directly.

Voonik vs. Meesho is similar.
What you also end up doing is replace high marketing cost with lower net margins (after sharing with agents).
Products that have a steep learning curve or subjective output anyways needs humans to assist in buying.

Turtlemint's agents (entrepreneurs) are lead generators and sellers.
Policybazaar's call centre agents (employees) are only sellers.
This can be applied to many other industries. And is a new way to disrupt an established industry.

You are in someway converting a B2C industry to B2B2C.
When outsourcing as a newbie internet entrepreneur, be clear if you need a software development agency or product making agency.

Necessary plug: start here refrens.com/hire/software-…

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More from @NamanSr

27 Jul 20
I will tell you a corona story, as told by a doctor and confirmed by a lab owner. I am living this right now.

See if there is a product management lesson here.
Corona cases are being recorded by all authorities world over. From Municipal level adding up to Country level.

So you know exactly which municipal commissioner / collector / CM / PM is responsible for how many cases.

Media has made it a headline and a competing metric.
You can be strict with the lockdown and hope metrics will reduce as the diseases will be contained.
Or
You can control the metrics.
Local authorities have give a quota to each lab, as to how many positives they can declare everyday.
Read 13 tweets
9 Jun 20
The avg. Indian TikTok user doesn't understand difference between, status box / Chat box / Search box / Comment box.

How are you going to design for them?
The avg. user doesn't know the difference between a News/Blog page about a product vs. a website/landing page of that product.
The avg. Internet user doesn't know that the password for an account on any site is not the password for your email. People think any email+password combination should be same.

The popular apps on Indian internet don't have password. They have SMS OTP verification.
Read 4 tweets
6 May 20
"Phone utha ke baat Karo. WhatsApp msg pe kabhi sales close nahin hoga."
"Tum log 5min ke call ke liye 10 minute calendar kyun update karto hai. seedha phone kyun nahin karte."
"traffic toh theek hai, hamare dukaan pe bhi bahut log aate hai. Revenue kitna hai?"
Read 18 tweets
17 Apr 20
Ban gaya toh product,
Nahin bana toh feature.
Paid hua toh monetization strategy,
Free hua toh user acquisition.
Funding mili toh startup,
Na mili toh weekend project.
Read 11 tweets

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