Checklists are a crucial part to remembering everything you need to do.

Systematize your business
Document those systems
Use checklists to ensure its done the right way, every time.

Creating checklists is one of the first things I usually do.

It gives me abase to iterate on.
So here is a checklist for monthly accounting.

Last week I shared how I automated a few of the bills we have.


Some of them require small tweaks each month based on amortization.

So to prevent forgetting, I created a checklist to include them in.
When I create a checklist, I always consider it a type of delegation document.

What needs to be here so that I can give this to someone inside or outside the company, and they can do it for me!

I may not be ready for this yet, but write it now so that when I am, its much easier
For this checklist, I am using @processstreet and @SlackHQ

They have checklists that
- can have notes and documents embedded
- be scheduled
- integrate with many other tools
- a host of other useful features.
Step 1: create the basic checklist

I added the monthly accounting tasks that I need to do. I'm sure I'll be adding more over time, but for now this should get me started.
Step 2: add details on how to carry each step out

I use delegation-type structures here.

1. What do you need to do
2. What tools do you need
3. What does it look like completed
4. Explanations
@processstreet is a great tool since they give you a great editor for different steps including
1. subtasks
2. photos
3. text boxes, etc

You can also set different assignees and due dates for various tasks, which I use a lot.
Step 3: Set your Settings and polish your instructions

Once you have everything explained, go through make sure someone who doesn't work for you, could follow it fairly easily.

This will do wonders when you want to delegate later! (or you hire later)
Step 4: Schedule Your checklist

In @processstreet you get some fairly robust scheduling features.

My first monthly task is setting the correct principle and amort amounts in my automated payment, before its auto paid on the 16th.

So I start my checklist on the 10th.
I then have each step trigger with different due dates (payroll on the 20th, reconcile on 5 of the following month, etc).

This allows a continual check of what needs to be done, without constantly showing "things due" and having that "backlog headache"
Step 5: Plug into the pull communication system

I have developed a communication system that I believe works best, is non-instrusive, and promotes scalability.

For this, we will need
1. a trigger to hit our "hub", in this case @SlackHQ
2. an audit log for monitoring
Step 6: Activate Reminder

I setup a bot to hit the slack once its time to start a new checklist.

It includes a link to make navigating there effortless.
I did this using @zapier and connecting @processstreet and @SlackHQ

Be sure to separate notification channels from communication channels.

Notification channels
* alert you of something
* serve as an audit log to monitor the past

We also set up alerts for completed steps.
In our first step, we automated some bills.

This week we created a checklist to cover some of the manual requirements of those bills, as well as to serve as a core document to catch other monthly needs that may arise, and will soon be outsourced.

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More from @joshuamschultz

31 Jan
Sometimes people miss what automation is about.

It isn't to make things easier
It isn't because is new or tech-forward
It isn't an end of itself

Its a tool... One of many...

For the purpose of building Capacity
As business expands, your resources become more scarce.

You have less time
- to do all things you want to do,
- to make the decisions you need to make
- to service your customers the way they deserve to be serviced.
You can buy your way out of this by hiring people and buying equipment.

However, the paradox of business is this - the faster you are growing, the tighter cash usually is.

So the businesses that need cash most, have it least!
Read 7 tweets
29 Jan
What it means to streamline operations.

We had 1 warehouse person able to ship 3000 skus to 100 customers and do all receiving from 2000+ suppliers. How?

Streamlining involves:
1 internal/external task moves
2 Batching/Consolidating
3 Abstraction
4 Systems
5 Empower
6 Automate
1. Internal vs External Tasks

When looking at a procedure, there are tasks that must be done at that moment, and ones that can or are done at the moment.

By removing all "external" tasks and delegating or move to when there is available time, you create a more steady work flow
2 Ex. Shipping a SKU

When shipping a SKU we need to enter the customer we are shipping to. We can't do this earlier because we just found out where to ship it (a customer order).

These are internal tasks.
Read 22 tweets
28 Jan
My entire goal when running operations for my small supply chain firm was to maximize this number without straining customers or employees.

We got to 750,000!!

Some of the best customer satisfaction in the industry. Employees were happy too!
Using two warehouse guys, we could ship over 4000 SKUs to over 120 customers, and have parts coming in from over 3000 suppliers globally

we did not use a lot of automation, or any robotic, or conveyor belt type set up.

Our secret was two things

Communication
Systems
We did the same thing the same way every time, and the systems were set up to take into effect all the upcoming processes and set the next step up for success... like dominos.

we automated a lot of the communication, notifications, and the sharing of information.
Read 6 tweets
25 Jan
Tale of two businesses, each in their 1st year...

A: Everyone works 7 hours a day, spend last hour documenting learnings, reflecting, making job and company better.

B: Everyone works 10 hours a day pushing and hustling, day in and day out.

My money is on A over the long term.
When we are first work on something, individually or corporately, we have beginner mind. Everything is new, we are learning machines.

You'll never get that back.

You should be writing everything down, documenting, changing, erasing, developing.
Without purposeful reflection and development, you may retain 10-20% of what you learn as an organization.

With devoted time to learning, iterating, and small improvements, you can retain 80% or so.

This, compounded over years, leads A to be the better corporation over time.
Read 6 tweets
25 Jan
Sub-accounts you want clean all the time

- inventory
- AR
- Ap

And lists
- customers
- suppliers
- support firms
- employees
- fixed assets

Create a process to keep each up to date. Some ideas below
Cycle count for inventory

Separate your inventory into 12 sections. Check each section each month and make appropriate inventory adjustments in your tracking.
AP

Check all bills. Make sure you are paying each.

Make sure there are no old ones that were paid but still showing open (duplicate, or reconciled wrong and so still show open).
Read 7 tweets
24 Jan
If you aren't using repeating bills for as many things as possible, start doing this asap!

This company uses @Xero.

We have repeating bills for all predictable bills like rent.

Weekly Time Saved: 15 min
If a bill never changes, its easy.

Enter the amounts, assign to the proper account, and set it up to repeat.

We pay this by check, so we have it auto approve now and get sent to the "to be paid section"
If a bill does change (like the payroll or auto loan payment), we setup a repeating bill but have it go into drafts with $1 dollar for each line item (state payroll tax, auto interest, etc).

Then, in a monthly checklist, we review draft bills and fill in the correct amount.
Read 7 tweets

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