1/ First, make sure you *should* be investing in virality. Virality is a natural fit for your product if:
• Your product is better with friends or colleagues (e.g. Snapchat, Slack)
• The product is innately fun or rewarding to share (e.g. travel photos, homes for sale)
2/ What is “virality”, anyway?
Virality is simply growth that stems from your existing users. Each user brings in on average more than one additional user (directly or indirectly) and thus creates exponential growth.
3/ What are the different types of virality?
1. Word-of-mouth virality: Hearing about it from friends or colleagues 2. Invitation virality: Being actively invited by friends or colleagues 3. Experiential virality: Seeing the product in action
4/ How do you increase your product’s virality?
You have three levers at your disposal: 1. Increasing sharing rate 2. Increasing conversion rate 3. Increasing engaged users
Of these three, the first bucket is the most interesting.
5/ Strategy #1: Increasing sharing rate
1. Nurture organic word-of-mouth 2. Incentivize word-of-mouth and inviting 3. Make the product better when more friends or colleagues use it 4. Make the product *only* useful when using it with friends or colleagues
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5. Generate content that users want to share with friends 6. Increase experiential serendipity
The most sophisticated growth team no one talks about: @WishShopping 1. The #1 shopping app in 40+ countries 2. Rumored to often be the #1 spender on FB and Google 3. 2 million items sold daily
I sat down with @cplimon to learn about the notoriously secretive company. Read on 👇
1/ Your brand constraint is Wish's opportunity
Wish's superpower is leaving no room for taste or opinion. It's what happens when a machine builds a company based on data. The founder didn't plan to sell cheap goods to low-socioeconomic customers, but where the data took him.
"Until you work at a place like Wish, you don't know what data-driven is. Everyone else is data-driven when it's convenient, when it agrees with your opinions. Wish is great at ignoring their own emotions. It's data-driven with as much intellectual honesty as possible."
1/ What is "Positioning"?
Positioning defines how your product is a leader at delivering something that a well-defined set of customers cares a lot about.
2/ Put another way, positioning is like context-setting for products. It’s a bit like the opening scene of a movie. The opening scene gets us oriented. It answers the big questions: Where are we? What year is this? What’s happening? How should I feel? Who are these people?
1/ As a startup, it's essential that you, and your team, have a clear understanding of how your business is likely to grow. We call this building a Growth Model. With this, you'll know which growth investments to make right away, which to avoid, and which to double-down on.
2/ Our advice is to think about your business like a high-performance race car. The same four components that help a car drive faster also help your business grow:
1. Narrow your focus 2. Protect everyone's deep work time 3. Sync regularly to align on priorities and unblock blockers
4. Fire underperformers 5. Encourage more communication between team members 6. Facilitate more async communication 7. Nurture psychological safety 8. Empower your cross-functional teams 9. Align on what success for the team means
10. Set a predictable shipping cadence 11. Anticipate risks and edge-cases 12. Switch your product development process 13. Optimize your code review process 14. Invest in unit testing 15. Re-inspire the team on the mission of the company
A year in review: The Airbnb alumni angel investing syndicate @WeAreAirAngels
We launched the syndicate as an experiment in early 2020, betting that the Airbnb alumni could build a strong angel investor community. We were right.
*Read on*
1/ Led by @djdan85, @bmartlives, @rehanazhar, @MiSunKw, and myself, we've already done 14 deals, investing over $1.7m in 10 deals now worth $2.5m (~100% IRR)
We've also co-invested $1m in 4 deals with our friends the Lyft Angels, Pinterest Angels, @unpopularvc, and @mccabe
2/ Two companies have already raised follow-on capital since our initial investments, and 2 more are in the process of raising their next rounds