Seems like I've got the update baton for Day 26 of VaccinateCA.com . Here's what we did today to get Californians accurate info on the availability of the vaccine:
* Called hundreds of pharmacies and wrote down what they said for publication on site.
* Worked on redesign of our calling app. On Day 1 it was a one-size-fits-all experience; we're just calling about the vaccine, right?
Soon we'll have multiple location types (pharmacies, doctors offices, etc), multiple call goals (discovery, refresh of info, QA, debugging), ...
... multiple types of callers (senior ones with charm and ability to improvise, fresh volunteers still getting used to the phone, call center workers in various places, etc).
And so we want to make the calling app more usable and more configurable by our project, to handle these
* We had multiple conversations, still under FrieNDA, with various organizations about them giving us data, us giving them data to display through their own channels, or some collaborative software development. Spans the gamut of potential counterparties; lots in flight.
* We did a lot of crufty organizational work to have an existence the rest of the world can interface with. We have an EIN now, for example. This doesn't accelerate our ability to find vaccine *today*, but will allow us to e.g. hire and thereby accelerate in near future.
We also continued the usual work on improving data freshness, cross-checking results with multiple callers to improve accuracy, increasing our call efficiency, and preparing for more horizontal scaling across institution types.
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"The state is the monopolized use of violence" the traditional definition, but I think "The state is that which is maximally legible to the state" a more useful operational definition, and other functions are just epiphenomena of that legibility.
This is true both historically (various religious organizations in various places had the act of censusing down before local states did; those pretty reliably got co-opted or read-into-the-state because, again, legibility is the core function) and, I think, more recently.
One could make some extremely pointed observations about the financial system here, and those pointed observations would not be incorrect. It's the thing the cryptocurrency enthusiasts are probably most correct about.
Transactions and identity are not sole axes of legibility.
Wowza now is this an interesting business model: HP "Instant Ink."
In lieu of selling you ink and having you own the ink, we will sell you the thing you actually want, which is printing capacity. We will forward-deploy some compute and chemicals at your printer to fulfill this.
Some geeks are going to *hate* this but it's almost obviously good?
"Patrick why would a consumer ever want that."
Among many other things, because it allows a capital stack arbitrage similar to how consumers get very cheap access to cell phones without owning "cell phone ink."
HP can use your commitment to print in future to fund printer, etc.
Well either we're a relatively efficient way to find vaccine or a very inefficient way to find horse hospitals. Currently up to three.
New interview question for PMs: "Suppose you have nothing but a California phone book but have no metadata about institutions. Describe a way to find all the horse hospitals."
Small brain: grep for horse hospital
Big brain: call all the hospitals, ask about horses.
Galaxy brain: convince VaccinateCA there is a non-zero chance a horse hospital would get a shipment of covid-19 vaccine, then just ask nicely "So can I get a list of horse hospitals."
There's a particular counterparty in Tokyo who has behaved abominably recently.
X: "So that's the reason we can't do that thing."
"You said differently."
X: "You might have misunderstood."
"We have a contract which specifies what happens here."
X: "We... do. But says opposite."
"I have the contract in front of me. Would you like me to read it aloud to you, and you can explain to me what you think you agreed to."
X: "... You'll have to come in to discuss this."
"I am too busy to do so, but will send my lawyer at a time convenient to you."
X: "... You don't have a lawyer."
"Sir I want you to reflect on your long experience working in Tokyo and answer me this question. If a salaryman tells you that he is at the point of involving his lawyer, IS HE EVER BLUFFING."
One of the more important things to happen for VaccinateCA.com was @jain_ankit (CEO of Infinitus.ai) dropping by, very early in the project, asking how they could help.
They generously donated the use of Eva, their digital assistant. She is *magic* for us.
Eva is, effectively, Amazon Alexa but capable of pushing buttons on a telephone and following simple instructions.
We ask her to go through a long list of pharmacies and ask a simple screening question: "Do you have the vaccine?"
Professionals follow up on all the Yeses.
We are acutely constrained by the number of phone calls we can place per day. Medical providers are acutely constrained right now by their own time in answering phones (trading off with patient care).
Eva saves us from having to make thousands of futile calls.