ICYMI: Some top takeaways from the 2020 @rankingrights Index! 🧵
2/ Amazon came in dead last, outpaced by #BigTech companies in the U.S., China, and Russia. By almost every measure, the company is way behind on transparency and accountability around users’ rights.
3/ Twitter ranked number one among digital platforms, for the first time, thanks in part to key details in its transparency reports. But at 53 out of 100 possible points, the company still has loads of work to do.
4/ Among telcos, Telefónica took the top spot for the second time in a row, outperforming all other companies in the index on key indicators for human rights-based governance.
✅ Yandex and MTN released transparency reports
✅ Baidu in China and Mail.Ru in Russia adopted #humanrights policies
✅ Ooredoo and Etisalat unveiled user-facing privacy policies
6/ Another big takeaway: Companies are unwilling to publicly disclose critical information about how they shape and moderate digital content, enforce their rules, and use our data. While they are improving in principle, they are failing in practice.
7/ Companies saw their scores drop by an average of five percentage points, due mainly to our new indicators on algorithms and targeted ads. U.S.-based companies saw some of the biggest declines in overall score.
8/ When we first started in 2015, only 9 companies committed to protecting either #freeexpression or #privacy or both. By 2020, this number rose to 19! But if companies don't implement their promises in practice, what value do they really have?
"A new report on the human-rights policies of 26 tech and telecom firms around the world delivers a harsh verdict: From Alibaba to Vodafone, they all get an F."
"The report raps Amazon for disclosing so much less than other U.S. firms about its marketing uses of customer data, its oversight of products in its online store, its rules for use of its AWS hosting service, and its responses to government demands..." fastcompany.com/90607772/digit…
"As in prior reports, telecom firms fare worse than tech giants for leaving their users deeper in the dark about their collection, use and resale of their data." Indeed! See our new dataset for details: rankingdigitalrights.org/index2020/expl…