They spent $54 million on marketing last year, for revenue of $125 million.
(gross profit $95m, net loss $7m)
They state they have 67,000 customers. Divide $125 million profit by 67k and that would mean average $155 per customer per month spend.
(nb this ignores growth over the year, just total revenue divided by current customer numbers)
Their timeline states they passed 50,000 customers in 2019, meaning roughly 10-15k customers added across 2020.
From the cohort analysis here, it looks like 'pre-2015' customers are generating roughly $25m, 2016 roughly $12m, 2017 customers roughly $18m, 2018 customers roughly $25m, 2019 customers roughly $25m, and 2020 customers a bit lower at about $20m.
More granular detail on the last 2 years:
ARR per paying customer:
Dec 2019 - $1,892
Dec 2020 - $2,123
# Paying Customers:
Dec 2019 - 54,000 ($102.6 million ARR)
Dec 2020 - 67,000 ($144.2 million ARR)
Sales & marketing cost increased 31% last year, with an extra $5m in staff costs & $7.5m in additional online advertising costs.
Their online learning program has had 300k signups, and 130k completions.
The marketing & sales team alone is 308 people (there are 980 staff in total, meaning almost 1/3 sales & marketing)
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You've probably seen tweets about a YouGov survey which says 'almost half of Britons have little to no sympathy' for 'the migrants' crossing the channel.
On the left is one of the tweets, and on the right is how YouGov presented it.
It is worth looking a bit deeper...
As background, you will know that many people have trouble feeling empathy for large groups.
This is one of the reasons that charity campaigns use images of individuals rather than groups.
It is why the image on the left feels somehow more harrowing than the image on the right.
You will also know that there is occasionally debate over the words 'migrant', 'refugee', and 'asylum seeker', and that in this case YouGov have chosen to ask about 'the migrants'.
Maybe this wording & the 'group empathy' issue make a difference, maybe they does not.
Historically when you went from Website A to Website B, an http referer header told Website B 'This visitor came from WebsiteA.com, and they were looking at a page at '/category/dresses/?sort=low-to-high' (called the 'path', but most users think of it as the page).
For years that was absolute norm; Google even allowed sites to see which keywords users had searched for before reaching their site. (still do if you pay for ads)
When more sites started moving to https, in most cases, visits between https & http, the 'page' info would be hidden