Twitter DMs are the most underrated feature that works like a charm when you use them to your advantage π―
Almost half of the @shoutoutso_ sales came from DMs, and here are some things I tried which worked for us that might help you as well ππ½
A thread π§΅
Almost half of the @shoutoutso_ sales came from DMs, and here are some things I tried which worked for us that might help you as well ππ½
A thread π§΅
1/ Be relevant:
One of the important things I did when talking to customers is being relevant to them. And the only best way I know is by sharing my story unfiltered.
Do it with authenticity and it works.
One of the important things I did when talking to customers is being relevant to them. And the only best way I know is by sharing my story unfiltered.
Do it with authenticity and it works.
2/ Make them relatable:
Being relatable is equally important as being relevant. I shared our existing user's stories, how they got amplified from Shoutout and used them to build credibility and trust.
Your prospects are not strangers. They are just like you.
Being relatable is equally important as being relevant. I shared our existing user's stories, how they got amplified from Shoutout and used them to build credibility and trust.
Your prospects are not strangers. They are just like you.
3/ Empathy is key:
I can't stress how major role empathy plays in sales. When our users share their current situation, I empathize with them by sharing my own experiences making a decision.
You are not making a transaction. You are building a relationship.
I can't stress how major role empathy plays in sales. When our users share their current situation, I empathize with them by sharing my own experiences making a decision.
You are not making a transaction. You are building a relationship.
4/ Persuade with examples:
When a prospect is on the verge of making a decision, I gave real examples of people who trusted Shoutout that transformed their current status quo and got results like conversions, sales, subscriptions, etc.
Real stories elevate.
When a prospect is on the verge of making a decision, I gave real examples of people who trusted Shoutout that transformed their current status quo and got results like conversions, sales, subscriptions, etc.
Real stories elevate.
5/ Show what's in for them:
I always talk about the features we are about to ship, the use-cases we discovered, and show a sneak-peek of our roadmap. It helps users to paint a picture of what they are investing in.
Make it about them and less about the sale.
I always talk about the features we are about to ship, the use-cases we discovered, and show a sneak-peek of our roadmap. It helps users to paint a picture of what they are investing in.
Make it about them and less about the sale.
6/ Offer discounts:
Lastly, I offer a discount according to the conversation, user persona, which will help set the tone.
It is you showing a way out and closing the loop!
Lastly, I offer a discount according to the conversation, user persona, which will help set the tone.
It is you showing a way out and closing the loop!
I'm fairly new to the game, but these are some experiments I have made so far. I would love to know more about the methods you use!
Add them to this thread! And thanks for reading π
Add them to this thread! And thanks for reading π
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