10 years ago today, on the 1st anniversary of the Affordable Care Act, I wrote about the good things the law did, but stressed that we needed to view it as only the *starting* point of a journey toward needed reform.

Unfortunately, we have not made much progress on that journey.
Although ~20 million now have health insurance as a result of the law, a huge growing percent can’t use that insurance to get the care they need. That’s because Congress & the Obama admin were too focused on premiums... exactly what the insurance industry wanted them to focus on!
Focusing on premiums meant that Dems gave scant attention to how insurers would pick Americans’ pockets by jacking up *deductibles* year after year. In fact, deductibles are patients’ biggest struggle now, more than having enough doctors in-network, or even the price of premiums.
Zeke Emanuel, who advised Obama on health policy, recently told @nytimes that not addressing deductibles was “a huge mistake.” While Congress just passed a $1.9 trillion Covid relief bill, Emanuel said they were under pressure in 2010 to keep the price of ACA under $1 trillion.
While the ACA provided premium subsidies to Americans earning up to 400% of the poverty line, subsidies for deductibles stop at 250%. 4 of every 10 enrolled in an Obamacare plan are underinsured thanks to deductibles. And almost 1/3 employer-sponsored coverage are underinsured.
People in high-deductible plans don't go to the doctor when they should, or pick up their Rx because of the thousands they pay out of pocket before insurance kicks in. Meanwhile, insurance companies posted record profits every year since the ACA was passed, even during COVID!
As growing numbers of Americans skip needed care, those insurers are paying their top execs, like David Cordani, the CEO of Cigna, where I used to work, astronomical salaries. The company noted in a filing last week Cordani’s pay totaled $79 million!
Cigna execs were saying back when I was there that Americans needed to “put more skin in the game.” Obama & Congress bought that line. It’s way past time that *Cigna* put skin in the game. And that government give people relief so they can actually use their insurance, for once.
The Kaiser Family Foundation says that the year before the ACA was passed, most people on average were able to meet their deductibles by March 18. That was what KFF refers to as Deductible Relief Day. Last year Deductible Relief Day didn’t arrive until May 19.
The bottom line is this is a broken system. The ACA did a bunch of good things. But our work to fix this mess is not close to over.
Not by a long shot.

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More from @wendellpotter

4 Mar
As a former health insurance exec who quit the business, let me tell you: No one will be more excited about the new COVID package than my old friends in the corporate insurance industry. It would funnel $48 billion of taxpayer $ to them, after their most profitable year to date.
The COVID bill would temporarily pay for ACA marketplace plans & COBRA subsidies for people who lost their jobs and insurance. That would check off a major item on insurers’ wishlist because it guarantees payment to our wasteful system that’s burdened by 30% administrative costs.
A more economical approach? Open our existing Medicare program (with a 2% admin. cost) for the Americans hardest-hit by COVID-19. This would allow folks to access the care many desperately need without Uncle Sam (you) footing a bloated bill.
Read 4 tweets
25 Feb
As a former health insurance exec, here's a trick my old industry does that is particularly vile: The @USChamber has cultivated a brand synonymous w/ small town pride & local business. But here's the truth: these orgs are front groups for the corporate health insurance industry.
A new report from the @NYHCampaign & NY Metro Chapter of @PNHP reveals why local and regional Chambers & other business groups in NY lobby against single-payer health plans, even though it would financially benefit their small business members: actionnetwork.org/user_files/use…
Why are these business groups fighting policies that would help their Main Street members? The answer, as always, is the corrupting influence of big money.
Read 13 tweets
29 Jan
I applaud the Biden team and @ERIC_Yale’s focus on equity in the vaccine rollout, working to address what this pandemic has been a harsh reminder of: too many Americans of color face vast inequality in our health care system. And it’s systemic.
As health insurers have pushed premiums and deductibles higher over the past decade, people of color, especially those with lower incomes than whites, have been harmed disproportionately.
In 2019, before the pandemic, the U.S. Census found the median white household had $76,000 a year in income. That number dropped to $56,000 for hispanic households, and $45,000 for black households.
Read 14 tweets
28 Jan
I know @joebiden means well in reopening the enrollment period for ACA marketplaces, so more people can sign up for coverage. But as an expert in the health insurance industry, I have a big concern: many people who sign up for these plans won’t be able to use them. Here’s why:
Many who sign up for an Obamacare plan can’t use it because they have to pay thousands out of pocket before coverage kicks in. A recent Commonwealth Fund study found 42 % who bought coverage through exchanges were underinsured because of the amount they had to pay out-of-pocket.
Almost 1/3 with coverage through employers are underinsured because of unaffordable deductibles. More than 1/4 with crappy insurance -- that’s what it is -- said they delayed needed care because of the cost & nearly half said they had medical bill and debt problems.
Read 8 tweets
22 Jan
As millions of Americans celebrated @potus's inauguration, some of my former colleagues in the health insurance industry were quietly celebrating some news of their own: their *most profitable year ever*. That’s right: insurance companies made a fortune during a pandemic. (1/11)
Just hours before @joebiden took the oath of office, UnitedHealthcare quietly released the news that it had blown away Wall Street's most optimistic profit expectations for 2020, the year of the worst public health crisis in our lifetime that’s seen 400,000 Americans die. (2/11)
The company reported that although it insured fewer people in the US in 2020 than in 2019, it took in $15 billion more in revenues. One of the ways it was able to pull that off? By paying far fewer claims last year than the year before. Again, this was during a pandemic. (3/11)
Read 11 tweets
13 Jan
There’s been a lot of talk lately about big corporations (eg, Amazon, Verizon, Comcast, etc) deciding to stop giving $ to House & Senate Republicans who voted to overturn @JoeBiden’s election. Guess which giants aren't on that list? America's big for-profit health insurers. (1/8)
Over the past 2 election cycles, Big Insurance has donated to just about all the 147 House & Senate Republicans who voted against certifying the election. That includes Cigna & Humana, where I once worked, and Centene & CVS/Aetna. Plus the industry's lobbying group, AHIP. (2/8)
The Blue Cross Blue Shield Association, which represents a lot of nonprofit insurers & for-profit Anthem, says it’s suspending donations to those Republicans. And UnitedHealth says it will “pause” its political donations. But let’s see how long these “pauses” actually last. (3/8)
Read 8 tweets

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