I know @joebiden means well in reopening the enrollment period for ACA marketplaces, so more people can sign up for coverage. But as an expert in the health insurance industry, I have a big concern: many people who sign up for these plans won’t be able to use them. Here’s why:
Many who sign up for an Obamacare plan can’t use it because they have to pay thousands out of pocket before coverage kicks in. A recent Commonwealth Fund study found 42 % who bought coverage through exchanges were underinsured because of the amount they had to pay out-of-pocket.
Almost 1/3 with coverage through employers are underinsured because of unaffordable deductibles. More than 1/4 with crappy insurance -- that’s what it is -- said they delayed needed care because of the cost & nearly half said they had medical bill and debt problems.
No wonder: the Federal Reserve says 40% of Americans don’t have $400 in the bank. How in the world do you expect middle class Americans to meet a deductible of thousands of dollars EVERY YEAR?
Deductibles have skyrocketed since the ACA was passed. Just over the past six years, the average deductible for an ACA silver plan has jumped from $2,425 (in 2014) to $4,500 (in 2020). Most people don’t have $4,500 saved for an emergency.
I know Dems in Congress who wrote the ACA didn’t want or anticipate deductibles to rise as they did. But as a former insurance insider, I’m unfortunately not surprised. Since ACA passed, insurers have hiked deductibles each year. It’s a big reason they're posting record profits.
Delaying care can be deadly. I know, @POTUS, you never intended for diabetics enrolled in an Obamacare plan to skip their insulin, but that happens every day in this country. Meanwhile, the big for-profit insurers are reporting these record profits in the midst of a pandemic.
President Biden: To really help working class families get the health coverage they need, you need to focus on making health insurance work for them. One way is to kill out-of-pocket deductibles. My old industry might not like it, but it will save lives.

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More from @wendellpotter

29 Jan
I applaud the Biden team and @ERIC_Yale’s focus on equity in the vaccine rollout, working to address what this pandemic has been a harsh reminder of: too many Americans of color face vast inequality in our health care system. And it’s systemic.
As health insurers have pushed premiums and deductibles higher over the past decade, people of color, especially those with lower incomes than whites, have been harmed disproportionately.
In 2019, before the pandemic, the U.S. Census found the median white household had $76,000 a year in income. That number dropped to $56,000 for hispanic households, and $45,000 for black households.
Read 14 tweets
22 Jan
As millions of Americans celebrated @potus's inauguration, some of my former colleagues in the health insurance industry were quietly celebrating some news of their own: their *most profitable year ever*. That’s right: insurance companies made a fortune during a pandemic. (1/11)
Just hours before @joebiden took the oath of office, UnitedHealthcare quietly released the news that it had blown away Wall Street's most optimistic profit expectations for 2020, the year of the worst public health crisis in our lifetime that’s seen 400,000 Americans die. (2/11)
The company reported that although it insured fewer people in the US in 2020 than in 2019, it took in $15 billion more in revenues. One of the ways it was able to pull that off? By paying far fewer claims last year than the year before. Again, this was during a pandemic. (3/11)
Read 11 tweets
13 Jan
There’s been a lot of talk lately about big corporations (eg, Amazon, Verizon, Comcast, etc) deciding to stop giving $ to House & Senate Republicans who voted to overturn @JoeBiden’s election. Guess which giants aren't on that list? America's big for-profit health insurers. (1/8)
Over the past 2 election cycles, Big Insurance has donated to just about all the 147 House & Senate Republicans who voted against certifying the election. That includes Cigna & Humana, where I once worked, and Centene & CVS/Aetna. Plus the industry's lobbying group, AHIP. (2/8)
The Blue Cross Blue Shield Association, which represents a lot of nonprofit insurers & for-profit Anthem, says it’s suspending donations to those Republicans. And UnitedHealth says it will “pause” its political donations. But let’s see how long these “pauses” actually last. (3/8)
Read 8 tweets
29 Dec 20
As a former health insurance exec, I can tell you my old colleagues are gearing up for the mother of all propaganda campaigns to keep @JoeBiden & Congress from enacting a public option (or any reform for that matter). Don’t believe me? Let's take a trip down memory lane... (1/7)
When I was an insurance industry spin doctor, I helped plan & execute the playbook to keep much-needed reforms from seeing the light of day. The playbook is old, but it works like new. In the 1990s, we kept the Clinton reform plan from even getting a final vote in Congress. (2/7)
Our disinformation campaign weaponized terms like “government-run healthcare” & “socialized medicine” to scare Americans about the Clinton plan. In 2001, we deployed similar tactics to kill the bipartisan Patients' Bill of Rights Act. (3/7)
Read 7 tweets
22 Dec 20
Many are asking my view on the “surprise billing” fix that Congress passed last night. There are many details to review, but put it this way: The stock price of most of the big insurers dropped big-time yesterday. If their shareholders are upset, that's good news! (1/7)
As a former health insurance exec, I know my old colleagues & Wall Street worked hard to make sure this legislation boosted their bottom line. But it appears lawmakers changed it just enough at the last minute to dash the insurers’ hopes of windfall profits. Here’s how: (2/7)
If a previous version of this bill had passed, it would have let insurers slash payment to thousands of doctors in independent practice. This would have sent more physician practices into the arms of big hospital systems. How would this affect patients & consumers? Read on. (3/7)
Read 7 tweets
15 Oct 20
Judge Barrett says she'd base rulings about health insurance on how "the founders" might have intended. This might make sense if health insurance companies actually existed then. As a former insurance exec, here's why her approach is laughable when it comes to healthcare: (1/10)
A huge part of the ACA is the rule that bars insurance companies from dumping Americans with "preexisting conditions." Well, in 1787, our founders were not thinking about this. Why? The term didn't exist yet, and neither did the insurance companies to refuse to cover them. (2/10)
My old company, Cigna, started in 1792, but wouldn't get into health insurance until the 1900s. Ben Franklin was one of the founders - but Ben knew little about health insurance. Why? In his day, the company insured ships & later got into the fire insurance business.  (3/10)
Read 10 tweets

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