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More from @jmspool

12 Mar
You’ve got several good theories here. Let’s debunk them.
Let’s start with why do prosumer cameras still report these numbers. Your theory is because they are still useful in photography. That’s good, but I have an alternative theory.
My theory is because it’s an anachronism. The things those numbers represent are actually no longer meaningful. But, as you say, photographers have been trained on them. So, they come to expect them.
Read 19 tweets
11 Mar
This *is* a great discussion. Thank you.

Let's talk about the two things you've raised:

(1) what data is made visible to the users (and why you're wrong about this 😀) and
(2) the flexibility of the tool (and why that's not relevant to this discussion)

I believe your notion that professional users (whatever that is) have more need for raw data than "you or I" is not correct.

Let's take pro photographers. The camera reveals all sorts of settings, most of which are anachronistic and where there's many complex interdependencies.
(For example, adjusting the ISO changes requires changes to both the shutter speed and the f-stop to get a similar image.)

As computational power has increased in the cameras, the need to know these numbers has vastly decreased.
Read 14 tweets
11 Mar
Great thinking. However, here’s why you’re wrong:
If you own a car made in the last 10 years, it has as many as 100 computers with possibly 500 or more sensors collecting thousands of data points per second.

Do you have access to more a than a fraction of that data? No. Why not?

Because it does you no good.
Nobody can deal with all that data. It’s just beyond our processing capabilities.

So, practically all of it is hidden from the driver. Almost none of it is revealed. Most drivers don’t even know the car collects it.
Read 9 tweets
4 Mar
There’s nothing like a 10-point Likert scale to make complete noise seem like scientific results.

Behold, the completely unactionable survey.
I blame Foresee for this. They sell snake-oil-disguised-as-scientific-survey-tool to thousands of unsuspecting product managers who want “data” to prove their decisions were right on.
I found the “consistency of speed from page to page” question to be quite amusing.

Is a 10 the right answer for a site that’s consistently slow?

Read 5 tweets
3 Dec 20
Let's talk about what early career UX folks should emphasize in interviews, especially when searching for the first job.

A mistake I see folks make is when they focus on the designs they've created. Often these are school or side projects. They look great. They work great.

1/
However, that's not what smart hiring managers care about.

Of course, if you produce crappy-looking stuff, they won't give you the time of day.

But you don't have crappy-looking stuff. That's not what's preventing you from getting that first dream gig.

2/
What's preventing you from getting that gig is that the hiring managers can't see your vector of growth.

You see, it's likely you're not telling your story right. The hiring manager doesn't care about your designs, because, let's face it, they aren't that impressive.

3/
Read 18 tweets
11 Aug 20
Dashboards are often what customers ask for.

They are rarely what customers need.

If you’re building a dashboard, it’s likely your user research wasn’t finished.
Dashboards report on current status.

Users don’t act on status.

They act on change in status.

Dashboards are passive when the user needs something active.

They are a failure before it happens.

“Users wouldn’t ask if they didn’t need them.”

Oh, there’s a need alright.

Dashboards aren’t a need. They are a solution. And, often, the wrong one.

Learn more about the problem and a better solution will likely present itself.

Read 13 tweets

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