Finally got around to listening to the Meituan podcast by @AcquiredFM from 3/10! It's a pretty entertaining walk through the third largest Chinese internet company by market cap, ~$250Bn. The CEO Wang Xing has a Twitter @wangxing_mt. (Well, it's a bot.*)
A few things to add:
1/ The breakup btwn Meituan & Alibaba is such a pivotal moment. Wang Xing was originally a big Jack Ma fan. He wanted both Tencent & Alibaba as partners, BABA wanted exclusivity, whereas Tencent was like whatever. Now Wang Xing hates Alibaba's guts. The feud is still ongoing.
1a/ But what it shows is that BABA's requirement of ultimate loyalty and exclusivity is unlikely to fly with the best entrepreneurs. If you want folks like Wang Xing you don't get him by telling him to work for your interests above his own company's.
1b/ We will never know if the ele.me team could have beaten Meituan if they stayed in charge (my guess, no). But could they have at least beaten the current BABA team who flipflops on strategy a lot? ie subsidies. I think yes. But that's BABA, install insiders.
2/ I agree that Dianping (reviews, AKA Yelp) was a great biz. However, it is actually no longer really relevant (DAU now 60mm lower than at acq). That's bc the high frequency everyday food ordering biz is still ultimately abt price & convenience. Meituan excels at both.
2a/ Side note, I know from insiders that Dianping was micromanaged, vs Meituan is much more decentralized in comparison. In fact, former execs have told me Wang's mtgs can be downright chaotic 😉. Maybe similar biz, but polar opposite in how they were run.
3/ Meituan stuck to local services when everyone else tried to improve GMV & moved to discounted physical goods (that moves way faster & has far less limitations). They knew if Alibaba came in everyone'd be blown up. They were right. Alibaba did & everyone else did get blown up.
4/ Meituan had a fantastic on the ground salesforce & that's what they're known for today, it's true. But that's not really the point. The point, as co-founder Wang Huiwen said, was their scientific expansion strategy. They weren't the only ones to go rural.
4a/ They didn't even cover the most cities. But they covered the RIGHT cities. # of cities wise they were actually in the middle of pack. They focused on ROI. Whatever got best ROI became best practice that was quickly pushed out to rest of salesforce. So, it's abt organization.
4b/ That's still the case today. Consider Community Group Buying. PDD just hires like mad. Meituan gives its salesforce a booklet of what to say, when, and what to do, when. Obviously pros and cons to this but the point is, they are super precise. This is Meituan style.
5/ I think when people talk abt govt regulations they get confused & think that the credit tech regs that brought Ant to a halt are what's in store for CGB. That's clearly not the case. The govt has already said this is OK. State media has said, yeah this may be disruptive, but..
5a/ .. it's necessary. Why? Because go live in rural China & see how much room there is still for improvement esp when it comes to everyday goods like groceries. Rural logistics in particular is HUGE goal of govt. This fits into that. Just don't be too abusive w monopoly/capital.
6/ Meituan has scale that is really really hard to beat. It has a lot more users than ele.me. Also more exclusive merchants than ele.me (3x+ in 2019). The former leads to the latter in a flywheel. More orders > more vendors > more users, repeat.
7/ BTW, Meituan is widely known as a 1085 company (10a-8p 5 days a wk), which puts it on the lighter end of hardworking Chinese cos. CGB grp will of course be worse, but let's just say it doesn't have the HR crisis and rep that shops ahem PDD have. Ppl happier. This is good.
8/ Obviously Meituan has its challenges. Personally, I don't actually even like the app. (I'm a simple American, I find the coupons confusing.) But I do like the company. Mainly the vision & execution is top notch. Hope this thread helped shed some light as to why.
Here's the original podcast. We've done a few at @TechBuzzChina as well, although kinda dated and don't include the details I shared above. If you read Chinese, do follow Wang Xing's bot. Interesting guy!!
Here's a summary of how a famous Chinese "product philosopher" (entrepreneur, lecturer) Ms. LIANG Ning thinks about Pinduoduo $PDD. It's from 2018 but I think it mostly stands. At the very least, it gives proper context.
Here we go 👇👇👇
1/ Most ppl in China are not very rich. After Taobao got rid of a lot of counterfeit (see Jan. 2015 drama w Mofcom, June action, and JD closed down Paipai for same reason). Where are the suppliers of lowend goods supposed to go? The customers are still there.
2/ At least as of 2018, user graphs show that $PDD demographics pretty identical to $VIPS. A bit more rural than Taobao. But obviously they weren't the only ones to see the opp, since we already know the much older $VIPS also did, so what made the difference?
Prediction:
Out of Chinese Big Tech, either Meituan or Didi will win the Community Group Buying war.
Why? 👇👇👇
Because Pinduoduo says what they're doing is not CGB (it's next-day grocery) and Alibaba says the same, we are not CGB, we are "hyperlocal e-commerce." 😆😆😆 So removing them yeah that kinda leaves just Meituan, Didi who have made serious moves & call it CGB 😂
OK but joking aside, Alibaba finally got its act together 3/1 and has re-orged a new group called Maimaicai (MMC) to do this. But before that happened, take a guess how many disparate groups were working on a version of CGB in 2020 inside of Alibaba. (Quiz time!)
Ever wonder why Chinese tech cos are really attentive to creators & constantly lowering barriers to creation?
Simple. Being newer to self expression, there were way less creators on a % basis in China (even now, if u ask operators), so this is / was a necessity for survival.
I remember long ago attending a talk by a Chinese Tumblr clone founder (bonus if you know what this was), and he went through the economics of the biz on the creator acquisition side, and it was unsustainably expensive.
Co died, it's a hard prob to figure out in a short time.
So you can't just MAKE ppl creative, but u can make it easier for them to create.
A few ways:
Make tools (ie Capcut from ByteDance, TikTok filters, duet feature) to make it physically easier.
Tired of takes that talk abt Meituan & Pinduoduo & frankly any Livestreaming Ecommerce without mentioning the huge impact of LOW PRICES.
Now how you get those low prices is the interesting part. Demand aggregation / C2M? Subsidies? But seriously, don’t just take the company PR.
Even the PR is around low prices, this one popular blogger wrote a piece recently “thanking PDD PR for all the ad revenue.” It’s got an aggressive sponsored content strategy. (Common.) Very loose rules ... you just gotta mention the Billion $ subsidies.
If you miss the supreme importance of pricing for most goods then you simply don’t understand what you’re looking at. #1 reason for livestream shopping, low prices. Why does Meituan have 2x eleme market share? Low prices. Saving money is a sport in China, a skill to be mastered.
I had just written on the crazy growth of J&T Express a logistics firm (close partner of $PDD Pinduoduo) for @TechBuzzChina Insider community last month and here they are being rumored to be considering $1Bn IPO. bloomberg.com/news/articles/…
It is an Indonesian company yes, but it's founded by Chinese founders, the J&T stand for Jet & Tony, both formerly of OPPO, the Chinese smartphone brand affiliated with Pinduoduo's angel, billionaire investor & philanthropist Duan Yongping, who pops up everywhere, honestly.
It's done this interesting thing where it grew really well abroad but then expanded into China recently (in 2019!). And it's growing like a weed in China now. Franchising fast for growth but also investing for real to build up capacity.