5/ In Week 3, we discussed some common components of effective feedback.
My discussion of appropriate "timing" seemed to resonate with learners and reminded us that sometimes learners are not in an emotional space for feedback (e.g., after a code or after an overnight call).
6/ In Week 4, @GStetsonMD described methods for feedback and provided us with the ART model:
A: Ask learners for their impression.
R: Reflect on what they said by paraphrasing it
T: Tell them your feedback focusing on their impressions.
See his thread for specific examples!
7/ In Week 5 & 6 we discussed formative & summative feedback.
During week's 5 formative feedback thread, we emphasized the coaching model. Trust is the key and allows daily feedback.
Daily feedback may sound like a lot - but remember, it's short, quick, & specific.
8/ Then, in Week 6, I discussed summative feedback, focused on the dreaded end-of-rotation feedback discussion.
But remember, it you have a learner-centered conversation anchored in your learner's previously identified goals, this can be a really impactful conversation!
10/ In Week 8, @GStetsonMD emphasized avoiding the term "struggling learner" when we have learners who aren't meeting expectations.
There are MANY reasons this may happen. It's our job to identify the BEHAVIOR, discuss it openly (& bidirectionally) with our learners, & HELP them
11/ Here is an example he provided of how to have a conversation after identifying the behavior, cause, & frequency.
This is the "Tell" portion of an ART feedback conversation:
*⃣Name the behavior
*⃣Explain the impact
*⃣Ask the learner's reflections
*⃣Co-create goals
12/ In Week 9, I tackled the difficult problem of soliciting feedback, especially when hierarchy exists.
To get better feedback, consider asking peers & learners.
When soliciting feedback from learners, first ask for feedback on SPECIFIC areas, then GENERAL thoughts.
13/ In Week 10, @GStetsonMD closed with a discussion of how to receive feedback gracefully by highlighting 5 key strategies for cultivating this extremely important skill.
14/ This figure from Week 10 emphasizes how hearing feedback can help us identify blindspots.
Our intentions are not always represented by our actions or their impact.
Remembering this can help us take feedback gracefully and consider how to realign our intentions & actions.
15/ Thank you for joining the @MedEdTwagTeam on this feedback journey.
Next week, @GStetsonMD will start sharing threads on asking fair questions, then we will delve into a series on clinical teaching tips!
Let us know if there are specific topics that you want us to cover!
1/ Your team just saw a patient with syphilis, and you're ready to teach, but:
Resident #1: on week 2 of their rotation
👉 Has already seen 2 patients w/ syphilis
Resident #2: started today
👉 Hasn't seen a single patient with syphilis
What should you do now?
2/ Unfortunately, learners on our team may miss teaching that occurs during the rotation for multiple reasons.
3/ As @VarunPhadke2 previously pointed out, all learners on the team are usually not present all day, every day for the entire time we are on clinical services.