1/ This is very good and I wish I had written it. key bit: "Without any independent access to internal data, outsiders can’t know how much of a difference Facebook’s break-glass measures make, or where its dials usually sit. But Facebook has a reason for announcing these steps."
https://twitter.com/evelyndouek/status/1384864390638407682
2/ Bickert's statement suggests not just a turning of knobs and dials but also a surge of human attention. This begs the question- why not, as Evelyn says, keep the dials tuned for disaster all the time- but also, why not scale up the human effort much more substantially?
3/ Facebook does not want to acknowledge that it has to employ nearly as many people to deal with the toxic sludge and externalities of its platform as it does to run its core business- it keeps them on contract. ~58k employees vs ~35k outsourced mods.
4/ As @ubiquity75 and others have asked, is there any other company on earth that has this proportion of people dealing with the negative externalities of its product? Given what we know, is it nearly enough? Maybe the number should be double.
Would help to see that data.
Would help to see that data.
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